Analyzing Communication Skills

In: Business and Management

Submitted By rjmarlowe
Words 1089
Pages 5
Analyzing Communication Skills
BUS 600 Management Communications with Technology Tools
Dr. Stephanie Heald-Fisher
September 17, 2011

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others” –
Anthony Robbins
The online communication skills quiz I selected was found at mindtools.com. The results of the quiz that I took was 61%, and the summary part of that quiz indicates that, those with this score have excellent communication skills, understands their role as a communicator, both when sending messages, and when receiving them. People in this category anticipate problems, and choose the right ways of communicating. They are respected for their ability to communicate clearly, and are appreciated for their listening skills (Mindtools, 2001). The Mindtools.com communication skills quiz indicated that I need to work on my listening skills. The quiz question I scored lower was on, “When someone's talking to me, I think about what I'm going to say next to make sure I get my point across correctly.” I often think of what I will say next instead of really listening to what the other person is saying. In many ways, not to truly listen is being disrespectful. If we listen to each other, we will discover we agree on many issues. “By taking responsibility for successful communication through active and reflective listening, you can become more successful at those activities that depend on communication, including your personal and professional life”(O’Rourke, p. 227). The analysis indicated needed steps that good communicators use the KISS ("Keep It Simple and Straightforward") principle. By using the KISS principle, several effective communication skills are applied. Wasting time in conveying information that isn't necessary is eliminated, as well…...

Similar Documents

Communication Skills

...Communication skills for career growth Comm/102 1/12/2011 Don Dwight The last research paper that I wrote was about divorce, and the reasons behind divorce. I found this topic very relevant; in the world we live in today many married couples rapidly have found themselves turning to divorce as an answer. Finishing the fairy tale they had once fantasized. Moreover, there are certain well- known reasons that put people at higher risk for divorce and these are lack of commitment between the couples, marriage at a very early age, Infidelity, alcohol addiction, and physical abuse, and even financial problems. In my paper I used many resources, including online references, blogs, books, and articles. I also used reliable references when appropriate. Quoted my references and included a bibliography to strengthen my essay. I started off my paper with some background information about divorce general knowledge and basic points. I wrote my thesis statement and branched off with my main ideas. I went to elaborate my main ideas making sure to use supporting ideas and details. I also used various statistics, facts, and figures to support and toughen my points and restated my thesis into my conclusion to summarize my research paper. If I were to rewrite this paper now ...

Words: 1071 - Pages: 5

Communication Skills/ Interpersonal Skills

...Communication Skills/ Interpersonal skills After explaining the elements and the process of communication as explained in our textbook, here we come to talk about some terms which usually we hear about, but not gaining them as skills. In order to do so we need to practice such skill on a daily base, mainly in our classes. Effective listening: it is essential to ensure accurate understanding and clarity of meaning in Communication by mainly: Asking questions; seeking information that clarifies the context of situation. A model to help you understanding an abstract words by: trying to understand the meaning, focus on the behavior and specify it in hear, see and feel data which allow you to be concrete and tangible. (The productivity term example that presented in the class) Information sharing is stating your thoughts and feeling to another with clarity and accuracy to reach the mutual understanding and satisfaction of both parties’ purposes. Speaking: expressing your thoughts and feelings through words Listening: is following the thoughts and feeling of another, and understanding what the other is saying and meaning. The understanding depends on processing of information, and usually you want to uncover the psychological type of personality. Barriers to Effective listening are: 1. the listener talks too much 2. the listener doesn’t listen for long enough 3. the listener remains silent and entirely unresponsive. To give a proper......

Words: 666 - Pages: 3

Communication Skills

...Communication skills are an important facet of life. Communication skills are essential in all spheres of life. Effective communication skills centers round the usage of words, speed of delivery of words, pitch modulation and body language. Using the right tools to communicate the right messages at the right time carries you towards success. At interviews for selection right and suitable fresher for executive posts candidate have to satisfied with rich communication skills .Whatever be the recruiting criteria that industry giants had in their agenda the companies were looking for is communication skills of candidates not a first class degree. To be successful, a person requires an integrated set of communication skills. These skills comprise, writing skills, speech skills, listening skills, nonverbal skills. One should have communication skills, while reading, writing, listening, speaking, conversation with various groups of people, government officials, bankers, family members etc. There are key main components in a communication process. These include encoding, medium of transmission, decoding, and feedback. Other than these, there must also be the sender and the receiver. Generally, communication process begins with the sender and ends with the receiver. In most cases, the sender is an individual, groups or organization, depend on the scenario. The source always determines whether the message will be a success or no. This depends on the sender’s experience,......

Words: 411 - Pages: 2

Communication Skills

...Effective communication skills are very important in all aspects of life, be it work or in relationships. People in organizations typically spend a major part of their time in interacting with people. Thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. This is most obvious in cross-cultural situations where language is an issue. But it is also common among people of the same culture. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intergroup, organizational, or external levels. Also in developing social relationships, communication skills are of utmost importance. Proper communication skills help people in understanding each other and work together towards a goal. Often a person wants to say something but communicates something totally different through vocal intonation and body language. These mixed signals force the receiver to choose between the verbal and nonverbal parts of the message, which may not help to get ones message across to that individual because most often, the receiver chooses the nonverbal aspects. There are a number of situations when you need to solicit good information from others; these situations include interviewing candidates, solving work problems, seeking to help an employee on work performance, and finding out reasons for performance discrepancies at work. In society it helps in judging an......

Words: 296 - Pages: 2

Communication Skills

...response, discuss why communication skills are important to organizational success and why recruiters focus so much on finding leads with good communication skills. What happens when there are problems with communications in the workplace (re-work, low morale, product delays, dissatisfied customers, etc.)? Use at least one resource to support your key points. Respond to at least two of your fellow students' posts “Effective communication is the building block of a successful organization “(Management studies) Communication is a pivotal component of an organization’s success because it establishes the foundation that maintains the day to day internal and external operations. Other contributing factors towards the success of an organization are motivation and networking. Motivation is an important communication tool for employees. It builds morale and increases productivity level. Hence it is a driving force that managers use towards their subordinates. Companies also encourage their employees to network in unknown environments. By doing so the employee is building a potential business client for either their professional advancement or personal gain. Employees are also being considered as the “face “of the business during that time. They must be able to represent themselves and the company well. Recruiters focus on the individual with good communication skills to ensure the success of the business. A good leader who poses excellent communication skills will be able to......

Words: 450 - Pages: 2

Communication Skills

...plenty of situations where good public speaking skills can help you advance your career and create opportunities. For example, you might have to talk about your organization at a conference, make a speech after accepting an award, or teach a class to new recruits. Public speaking also includes online presentations or talks; for instance, when training a virtual team, or when speaking to a group of customers in an online meeting. Good public speaking skills are important in other areas of your life, as well. You might be asked to make a speech at a friend's wedding, give a eulogy for a loved one, or inspire a group of volunteers at a charity event. In short, being a good public speaker can enhance your reputation, boost your self-confidence  , and open up countless opportunities. However, while good public speaking skills can open doors, poor speaking skills can close them. For example, your boss might decide against promoting you after sitting through a poorly-delivered presentation. You might lose a valuable new contract by failing to connect with a prospect during a sales pitch. Or you could make a poor impression with your new team, because you trip over your words and don't look people in the eye. Make sure that you learn how to speak well! Plan Appropriately First, make sure that you plan   your communication appropriately. Use tools like the Rhetorical Triangle  , Monroe's Motivated Sequence  , and the 7Cs of Communication   to think about how you'll structure......

Words: 5723 - Pages: 23

Communication Skills

...II. Communicating effectively in a professional environment. A. Suggestions for communication skills in a job interview: B. Suggestions for communication skills in a career fair C. Suggestions for communication skills in the pre-night of an interview D. General tips for communication skills Transition: We should apply different communication skills in different situations to make ourselves be more competitive and outstanding. Besides communication skills, we should also use appropriate body language in a professional manner. Interview strategies: 1. Communication skills 1) Communication skills in a job interview: * Anticipate key questions and respond to the employer’s needs and concern 1. Are you qualified to do the job? 2. Are you motivated to do the job? * Be honest but emphasize the Positive: reframing shortcomings as strengths can shift the employer’s view of you, and also avoiding criticizing others in an employment interview. * Back up you answers with evidence but keep your answers brief 2) Communication skills in career fair and networking events * This is your opportunity to be evaluated on more than just your resume * Begin your introduction by telling the recruiter your name, along with a one-line summation of what you do. * Express your interest and demonstrate that you’ve done your homework by showing more detailed information about the company and the position that you are interested in. * Present the personal...

Words: 506 - Pages: 3

Analyzing Skill in Critical Thinking

...Analyzing Skill in Critical Thinking The purpose of this paper is to evaluate my analyzing skill in critical thinking by answering the critical thinking inventory provided by Rubenfeld & Scheffer (2010). Critical thinking is a fundamental part of decision-making in a clinical setting and it is a routine part of the patient care. Critical thinkers value and adhere to intellectual standards and they think deeply and broadly. They attempt to be clear, correct, accurate, reasonable, significant and rational in all their works. Their thinking enables them to handle the complex situations successfully (Heaslip, 2008). Theoretical evidences are not always available to support practice, and nurses require incorporating critical thinking processes to provide new answers to practical questions. In order to meet the growing demands of the complex healthcare system, nurses need to develop their critical thinking skills, problem-solving abilities, and reflective practice techniques (Rubenfeld & Scheffer, 2010). “Analyzing” means to separate or break a whole into parts to discover their nature, function, and relationships, and it is very essential in effective decision-making (Rubenfeld & Scheffer, 2010). My Thinking When Dealing With Complex Issues When I face a situation such as writing a major research paper or presenting a staff development workshop, primarily, I will take some time to think about it thoroughly for better clarification. For this purpose, I use techniques such as......

Words: 864 - Pages: 4

Communication Skill

...Effective Communication Everything surrounding communications whether it is verbal or nonverbal it is very important. A document published by the US Navy states that communicating is essentially a mental maze to be mastered. As we talk about verbal communication skills are very essential to talk to members of the public, request assistance from their peers, and even advise suspects of their Miranda rights, and they have to inform their superiors of what actions they are taking. Another thing is that oral skills are extremely needed for officers to understand and transmit statements made by citizens, suspects, and their superiors. (Wallace & Roberson, Chapter 2, 2009). Now we can talk about written communication skills are required for law officers to fill out many types of reports, starting from just draft narrative summaries, and understanding written policy directives. The reports that the officers use it tells whomever reads it what events happened and the officers rely solely on the reports when they are testifying in court. The ability to write a great and precise report does take a lot of practice, just like everything else. Like the saying goes “practice makes perfection”. Now with this specific type of communication once a person has mastered this skill to write to perfection it needs to be used as often as a person can, hopefully daily so the skill can be useful and not become unfocused and useless. A perfect example according to the chapter (Wallace & Roberson,......

Words: 1264 - Pages: 6

Communication Skills

...Communication skills My name is Reta. I am fourteen years old. I live with my small beautiful family in London. London is a really wonderful city. The weather is amazing. In London, you can see the four seasons in one day. People in London are really kind. They smile at your face all the time. The also like to help you if you are lost. London has the best education ever. You can learn a lot when you go there. In order to be successful, you need to know how to communicate with other people. In other words, you need to have good communication skills. This is essentially to be able to get a great job in the future. The reason why is that most companies and organizations seek to find employees who are able to communicate effectively with each other. London has many opportunities for you to get a good job with a reasonable salary. You need to improve or have qualities to deserve these good offers. For example, you need to have soft skills to be able to work for some large companies. In addition, you can absolutely find some sort of work in London that does not require you to have a specific quality. For instance, you can work in a restaurant or store. If you choose to work at those places, you have to know that the salary will change considerably. You will get a low price for your work as a waitress. Working as a waitress requires you to have good communication skills. You need to know how to deal with different kinds of customers. You have to patient to be successful in your......

Words: 294 - Pages: 2

Communication Skills

...COMMUNICATION SKILLS "We all use language to communicate, to express ourselves, to get our ideas across, and to connect with the person to whom we are speaking. When a relationship is working, the act of communicating seems to flow relatively effortlessly. When a relationship is deteriorating, the act of communicating can be as frustrating as climbing a hill of sand." - Chip Rose, attorney and mediator THE THREE COMPONENTS OF COMMUNICATION On a daily basis we work with people who have different opinions, values, beliefs, and needs than our own. Our ability to exchange ideas with others, understand others' perspectives, solve problems and successfully utilize the steps and processes presented in this training will depend significantly on how effectively we are able to communicate with others. The act of communicating involves verbal, nonverbal, and paraverbal components. The verbal component refers to the content of our message‚ the choice and arrangement of our words. The nonverbal component refers to the message we send through our body language. The paraverbal component refers to how we say what we say - the tone, pacing and volume of our voices. In order to communicate effectively, we must use all three components to do two things: 1. Send clear, concise messages. 2. Hear and correctly understand messages someone is sending to us. Communication Involves Three Components: 1. Verbal Messages - the words we choose 2. Paraverbal Messages - how we say the words 3.......

Words: 846 - Pages: 4

Communication Skills

...Communication Process Name Professor Year Contents The communication process 3 i. Sending the message 3 ii. The Channel 4 iii. Receiving the message 4 iv. Feedback 4 v. Context 4 vi. Noise 4 Verbal and nonverbal elements 5 Conclusion 5 Reference 5 The communication process Communication skills are essential and are often intertwined with success in job. It is crucial to sharpen and develop such skills. Communication process is a dynamic procedure which incorporates both verbal and nonverbal elements between the communicating parties (Tara and Martin, 2004, pp. 4). When there is fault in the comprehension of a message, this is termed as a misinterpretation. The massage that was relayed is dissimilar to the message the receiver gets. An unintended message may also be communicated. This is a message that may have leaked unintentionally but still be a truthful indication of the underlying feelings or thoughts. Below is a typical communication model (Tara, 2004, pp.4) which is based on four prime models: sending the message, the communication channel, receiving the message, the feedback, the context and the noise. CONTEXT Sender | Receiver | Receiver | Sender | Message | Feedback | Person 1 | | Channel | | Person 2 | | i. Sending the message This involves both the construction and the sending of the message by person 1. It initiates......

Words: 606 - Pages: 3

Communication Skills

...Key Communication Skills That Foster Effective Learning Teams Matt Innerarity COM/600 When discussing the effectiveness of learning teams the subject of successful communication skills becomes of paramount importance. Even outside of the classroom, many modern organizations allocate projects to teams which can vary in size from small to large. Regardless of the size of the team and the scope of the project, teams will only find success if individual team members trust each other, share a confidence in each other’s abilities, and share a mutual understanding of the team goals. These individual elements can only exist if the team itself practices and develops effective communication skills. To begin with, teams should always establish a successful communication strategy before any project is begun. To engineer an effective communication strategy, certain basic questions should be asked such as: * What, when, and how much will we communicate? – Establish the team goals, deadlines, and communication frequencies before a project has begun. * How will we communicate? – Establish a clear idea of how communications will be conducted, i.e. via discussion forums, e-mails, phone calls, etc. * What are our communication roles? – Identify who the lead is on a project and establish the fact that they will be the main facilitator of team communications (Hills, 2013). Now that the team understands how they will be communicating and who with, the project can...

Words: 411 - Pages: 2

Communication Skills

...This paper will discuss and describes the process of engagement in communication skills including different stages of interaction. Also, the impact on the different stages of interaction will be identified. To demonstrate and understand these stages, an individual counselling process session will be used and will be related to midwifery. The first stage of the counselling process is the preparation stage. It involves health professionals being aware of their personal beliefs and feelings as well as receiving and reviewing referral information (Geldard & Geldard. 2012). Prior the first meeting with women, midwives have to make sure that their practices is safe meaning they have thought on their own values but also their own attitudes and beliefs. They have to ensure there are no disparity (Phiri, Dietsch , Bonner, 2010). Midwives are more likely to be confronted with women with various social determinants of health. For that reason, the stage of preparing to meet these women are extremely essential. To give an example, when midwives meet women who have unsafe comportments such as alcohol consumption or smoking, they need to have positive attitudes towards them. That means, midwives need to be constructive and encouraging. Through beneficial and favourable interactions midwives have the potential to elaborate long term outcomes for the future mum and baby. This is true as pregnancy is recognizing to be a very teachable moment (Pairman et al.2015). Sometimes, midwives......

Words: 1715 - Pages: 7

Communication Skills

...Communication is the sharing of meaningful information between two or more people with the goal of the receiver understanding the sender’s intended message. Berelson and Steiner (1964) defines communication as the transmission of information, idea, emotion, skills by the use of symbols-words, pictures, figures and graphs to name a few examples. Communication is composed of several models as communication researchers have devised models to help them analyse the major elements in the process, of which by models we will be referring to the conceptual model used to explain the human communication process or a representation of what something is and how it works. Claude Elwood Shannon and Warren Weaver of Bell Laboratories in 1949 were the first to introduce their major model of communication, The initial model consisted of three primary parts, the Sender, Channel and receiver. The Sender was the part of telephone a person spoke into, Channel was the telephone itself and the Receiver was a part of the phone where one could hear the other person, but the major models are three (3) which are the Linear, Interactive and Transactional models. Two(2) major models have been identified and will be discussed for the purpose of this assignment and their weaknesses are going to be shown. The two models are the Linear and Interactive models. The linear model is a straight-line communication where the sender encodes a message via a channel and a message is decoded by the...

Words: 1177 - Pages: 5

Video Speed Slow Motion Fast APK cracked | Reality TV | 5,0 de un máximo de 5 estrellas