Art of Small Talk

In: Business and Management

Submitted By dazhawn
Words 36528
Pages 147
t he fine art of small talk
How to Start a Conversation, Keep
It Going, Build Networking Skills— and Leave a Positive Impression!

 

new york

To Jared Fine Holst and Sarah Fine Holst, my inspiration and motivation. And the gentle wind beneath my wings, Steve Tilliss.

C ontents



chapter 1
What’s the Big Deal About Small Talk?


chapter 2
Get Over Your Mom’s Good Intentions


chapter 3
Take the Plunge: Start a Conversation!


chapter 4
Keep the Conversation Going!


chapter 5
Let’s Give ’Em Something to Talk About


chapter 6
Hearing Aids and Listening Devices


viii . contents c hapter 7
Prevent Pregnant Pauses with Preparation


chapter 8
Conversational Clout


chapter 9
Crimes and Misdemeanors


chapter 10
The Graceful Exit


chapter 11
The Conversational Ball Is in Your Court!


chapter 12
Make the Most of Networking Events!


chapter 13
Surviving the Singles Scene


chapter 14
Feel-Good Factor


chapter 15
Holiday Party Savvy


chapter 16
Carpe Diem






hen I first got into the business of helping people cultivate conversation skills, I ran into a lot of

skepticism. Invariably, executives would scoff at the idea of a housewife’s trivial initiative to overcome boredom.
Then I would get clandestine calls for assistance from folks with prestigious titles. People would construct elaborate covert operations to seek advice without actually asking for it, because they were embarrassed. I can appreciate that. In a previous life as a nerdy engineer, I was burdened with poor social skills and embarrassed by my own conversational ineptitude. Before I gave myself a remedial education in the Fine Art of Small Talk, I had been a poor communicator…...

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