Art of Small Talk

In: Business and Management

Submitted By dazhawn
Words 36528
Pages 147
t he fine art of small talk
How to Start a Conversation, Keep
It Going, Build Networking Skills— and Leave a Positive Impression!

 

new york

To Jared Fine Holst and Sarah Fine Holst, my inspiration and motivation. And the gentle wind beneath my wings, Steve Tilliss.

C ontents

Preface

ix

chapter 1
What’s the Big Deal About Small Talk?

1

chapter 2
Get Over Your Mom’s Good Intentions

12

chapter 3
Take the Plunge: Start a Conversation!

27

chapter 4
Keep the Conversation Going!

37

chapter 5
Let’s Give ’Em Something to Talk About

49

chapter 6
Hearing Aids and Listening Devices

66

viii . contents c hapter 7
Prevent Pregnant Pauses with Preparation

84

chapter 8
Conversational Clout

108

chapter 9
Crimes and Misdemeanors

114

chapter 10
The Graceful Exit

139

chapter 11
The Conversational Ball Is in Your Court!

154

chapter 12
Make the Most of Networking Events!

159

chapter 13
Surviving the Singles Scene

165

chapter 14
Feel-Good Factor

185

chapter 15
Holiday Party Savvy

192

chapter 16
Carpe Diem

195

Acknowledgments

201

Preface

W

hen I first got into the business of helping people cultivate conversation skills, I ran into a lot of

skepticism. Invariably, executives would scoff at the idea of a housewife’s trivial initiative to overcome boredom.
Then I would get clandestine calls for assistance from folks with prestigious titles. People would construct elaborate covert operations to seek advice without actually asking for it, because they were embarrassed. I can appreciate that. In a previous life as a nerdy engineer, I was burdened with poor social skills and embarrassed by my own conversational ineptitude. Before I gave myself a remedial education in the Fine Art of Small Talk, I had been a poor communicator…...

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