Best Buy vs Hhgregg

In: Computers and Technology

Submitted By neuf
Words 5602
Pages 23
Best Buy
Competitor: hhgregg

Executive Summary

Company
Best Buy (“BBY”, or the “Company”) specializes in consumer electronics. They are one of the largest specialty retailers operating as an e-commerce and physical retailer across the United States, Europe, Canada, and China. BBY stores offer video products, including televisions, e-readers, navigation devices, digital cameras, digital camcorders, DVD and Blu-ray players. The Company also offers audio products, such as MP3 players and accessories, home theater audio systems and components, musical instruments, and automobile electronics like car stereos and satellite radios. Each store also carries a variety of computing and mobile phone products, such as notebook and desktop computers, tablets, monitors, and mobile phones, together with the related subscription service commissions, hard drives and other storage devices. BBY outfits offices with the necessary networking equipment, office supplies and printers. The Company also caters to a recreational market with their various entertainment products, including video gaming hardware and software, DVDs, Blu-rays, CDs, digital downloads, and computer software.

BBY provides customers with services in addition to merchandise; the Company offers delivery and installation services for home theaters and mobile audio and appliances, service contracts, extended warranties, product repair, and even offers snacks and beverages. BBY operates retail stores and call centers, as well as online retail operations under various brand names, such as Best Buy, Best Buy Mobile, The Carphone Warehouse, Five Star, Future Shop, Geek Squad, Magnolia Audio Video, Pacific Sales, Cell Shop, Connect Pro, Best Buy Express, and The Phone House. In the online area, BBY hosts BestBuy.com, BestBuyMobile.com, CarphoneWarehouse.com, FutureShop.ca, and PhoneHouse.com. BBY has a strategic…...

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