Business Comm. Paper

In: Business and Management

Submitted By phillipsdm
Words 717
Pages 3
Business Communication Trends Paper Derek Phillips COM/285 27 March 12 Stella Kalfas

“Effective communication is 20% what you know and 80% how you feel about what you know.” Jim Rohn
This quote is a great example of how business communication works. Business communication comes in all forms, but it isn’t all about what you know. Some forms of business communication or verbal, and non verbal. Business communication plays a great role in my day to day activities at work. My job as a military liaison is to travel throughout the Midwest and speak to military service members about their educational goals. In addition to that, I call and follow up with all of the service members who request more information about their specific situations. Business communication is the biggest part of my day to day activities at work. Business communication helps me manage my daily work activities because business communication can consist of phone calls, emails, and verbal communication. My professional email account helps me manage verbal conversations that I had with someone. In my position I speak with hundreds of people a week and I ask a lot of them to email me. This allows me to have a record of our conversation and to properly follow up with them if needed. On the other hand, I have a lot of phone conversations with people and this allows me to manage a lot of business contacts on a daily basis. In my current workplace I have seen several trends. Technology is one of the trends that have affected my workplace very much. With the new addition of online learning, working in the educational field has completely changed. New technological advances have allowed students to attend college and take various learning programs from virtually anywhere. Working as a military liaison my company has provided me with a…...

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