Business Communication Trends

In: Business and Management

Submitted By megavan
Words 380
Pages 2
Business Communication Trends
Megan Arguello
July 7th, 2013
Ms. Laurenzi

Business Communication Trends
Business communication is important in my day-to-day work activities. I use communication every day by helping customers find the products they need as well as interesting them in new products. Communication trends have changed since I first started working but they continue to improve the workplace.
At my job I am required to help customers not only find what they need, but also to suggest products that they might be interested in. I communicate with them by speaking and showing them how the products work. Sometimes this requires a lot of demonstration while other times it just requires explaining the product. Flyers and posters are another way I communicate with customers. My job would not be manageable if I was not able to communicate with my customers. Currently we do not offer products online because we are a small business that relies on people coming into the store to purchase our products. However, we are in the process of creating a Facebook page that would allow customers to see what the discounts are at the store and what time the store opens and closes. This will allow customers to see what products we have as well as send messages about what they would like us to start carrying. The business will be able to show customers what is available in the store and why they should come in. This trend will allow the business to expand its merchandise and offer customers the ability to help choose what is purchased.
Without a form of communication I would not be able to sell products or help a customer find the product they are looking for. Likewise, other business would not be able to purchase merchandise or please a customer without a way to communicate. Technology has helped with business communication as can be seen by the business using Facebook…...

Similar Documents

Business Communications Trends

...Business Communication Trends By: Karl Martin Redmon Instructor: Vince Catalfamo September 2, 2012 Rapidly advancing technologies are already dramatically changing business communication trends and further innovations are taking place to cope up with the complexities of future business communications in a global economy. • The buzz word that is currently doing the rounds of Information Technology industry is 'technology-driven transformation'. Businesses interpret this as using the technology to redefine the services that they can offer at lower costs, which would increase the revenues and boost the profits. As the scope of the Internet is getting widened day by day as a technology platform, it has been occupied by an ever-growing number of application tools. These tools facilitate deriving the most from the Net and business communication trends. It is a fact that continually advancing technology is bringing about dramatic changes in business communication trends the world over. The day may not be far off when business communications will be done in a paperless manner favoring green technology. During the last decade alone, tremendous technological advancements have taken place to provide a new direction to business communication trends – be it voice communications or data transfer. It is only to be expected that during the ensuing decade, business communication facility will receive further thrusts and will witness major innovations across......

Words: 433 - Pages: 2

Business Communications Trend

...Business Communication Trends Cherice Smith Acc 280 June 6, 2010 Rodney Thirion Business Communication Trends Business Communication plays an important role in our day-to-day activities. Communication is the key in any business and in the world today, there are a lot of new trends that are helping businesses with communication.   The way businesses view other business is set by the type of communication level that a certain business sets off. No matter what kind of job a person has, communication is the key to all their success.  There are ten trends in communication taking businesses by storm, they include: Technology, entrepreneurship, legal and ethical trends, balancing professional and private life, flexibility in work, globalization, diversity and outsourcing, focusing on quality and customers needs, and teamwork. (Locker & Kienzler, 2008).   There are other types of business communication that we use on an everyday basis such as face-to-face meetings, telephone meetings, reports, presentations, emails and web-based communications. Communication is the sum of all things that a person does when he or she wants to create an understanding for others. In a professional environment, everything you do involves communication. Having good business communication is about sharing information in ways that are useful to your business partners, co-workers and clients. Currently, I’m not working but when I was working as a medical receptionist, played a very......

Words: 759 - Pages: 4

Business Communication Trends

...Business Communication Trends James Slowik University of Phoenix COM285, Introduction to Business Communication Michelle Maldonaldo August 9, 2010   Business Communication Trends Business communication is an imperative role in a sales position at ePlus Technology. I currently work at ePlus as a Senior Account Executive and business communication is a function that is majorly inherent as a skill set needed to perform at a high level. Additionally, the communication medium in the technology field is constantly evolving and unifying communications is a trend that will be the next level of advanced technology to reach the business community. The various message types range from standard e-mail collaboration to video conferencing, Webex sessions and mobile user functionality. With the introduction of these new technology offerings, management of communication is improving and assisting individuals to manage daily activities. Communication is the key to success and information technology has allowed the business culture to communicate in a more productive fashion. Computers have introduced a simply means to collaborate with customers and follow associates. The most popular means that I use on a daily basis is e-mail and calendaring with Microsoft Outlook. ePlus has an online ordering capability and customers can look up pricing, order equipment and track equipment purchased. All of these activities are followed up with e-mail...

Words: 832 - Pages: 4

Business Communication Trends

...Business Communication Trends Melisa Sida University of Phoenix 12-4-2010 COMM 285 Florentino A. Lopez Business Communication Trends Communication in the home health work environment is very important. Effective communication is vital to the well being of a client. An effective communication system plays an important role in the management/employee relationship; employee/client relationships and the overall role of the agency within its own community. The home health business is particularly prone to growth and diversification. Communication plays a vital role in the day to day functions of the home health industry. Communication is used to relay information pertaining to a client’s care and needs. Employees use communication to express a problem within the work or home environment. Problems become resolved when there are no barriers in communication. None of this is possible without an effective business communication system. In previous years businesses communicated with clients and employees by means of the postal service or memorandums to inform of any new or upcoming information regarding the agency. Often face-to-face meetings were conducted and closed with handshakes. Memo pads or sticky notes were used to relay messages left for other individual staff members or to make notes on certain cases. A reminder list was utilized for tasks needing to be completed. Business communication entailed sending memos, writing business letters and so...

Words: 886 - Pages: 4

Business Communication Trends Paper

...Business Communication Trends Paper by: Yaminah Munns Business Communications/Com 285 University Of Phoenix Business Communication plays a very important role in my daily life and in business. Business communication can be defined as promoting or representing a service or product relaying information within a business or in my case a household/family. There are three communication trends that can be used on a daily basis at work deal with personal contact, establishing clarity and giving meaningful feedback. At the present time I am a stay at home mom and student and business communication can be associated with a number of things such as I have to keep my household running and peacefully. An example of such would be that I am on the phone making sure that bills get paid or I am on the internet or emailing for school both are promoting my education and representing my happy home. It is believed that if there is no communication there will be issues within a home or a business. Also I have to make reports of all activities in the household and what bills were paid monthly. If business communication does not take place then my home will be in total chaos as well as any business that uses business communication. In day to day business managers have to communicate with employees and their superiors about goals and targets. Business communications consist of but limited to telephone conferencing, email, web based, video conferencing,...

Words: 765 - Pages: 4

Trends in Business Communication

...Trends in Business Communication | | Trends in Business Communication Communication is vital to the success of any business. Miscommunication can lead to complications and loss of profits. It is important that all employees and managers remain well informed about their task; goals of a business. Proper communication can increase team moral, organization, and efficiency. There are ten trends that affect a business. These trends include, but are not limited to, “technology changes, including information overload and data security versus privacy; a focus on quality and customers’ needs; entrepreneurship; teamwork; diversity; globalization and outsourcing; legal and ethical concerns; balancing work and family; job flexibility; and the rapid rate of change.”(Locker, Kitty O Kienzler, Donna S 2008) Technology is ever changing and advancing at a rapid rate in today’s world. It is almost like every time a person turns around, there is a more advanced version of the product that they bought. One example is cell phones. Cell phones can now do almost everything a computer can, and sometimes even more. For example, the new Apple I-phone allows people to see each other in real time. This type of portable technology can be used to have a face to face meeting with a client...

Words: 1297 - Pages: 6

Business Communication Trends

...Business Communication Trends Business communications is a critical element required for a business to be successful. Businesses that choose to operate without open lines of communication are setting themselves up for failure. Making mistakes, lack of productivity, goodwill or legal concerns are just some of downfalls of unsuccessful operations (Locker & Kienzler, 2008, pg. 8.) Business communication must continually progress to keep up with advances in technology. Communication plays an important role within the workplace both internally and externally. Internal communication involves interaction between associates and management. External communication provides interactions with customers, vendors, community organization, and investors. Understanding day-to-day communication in the business world, time management, trends and results from these trends will help guide businesses additional tools for success. Understanding day-to-day operations; businesses must communicate with all internal and external participants. Reputable managers interact with associates. Businesses interact with customers, community organizations, and investors. Successful communication within a business offers associates a chance to understand tasks assigned and how to anticipate. For any business, communication practices enhance success by the associate, builds up consumer satisfaction and revenue. Successful communication occurs only if the......

Words: 900 - Pages: 4

Business Communication Trends

...Business communication is critical in day-to-day business. Without business communication, it would be very hard to be successful. In today’s business world, it is much easier to communicate to my leaders, co-workers, employees and business partners. With communication technology growing so strong over the last decade, it is nearly impossible to be “out of the loop” in the workplace. In fact, business can be conducted from virtually anywhere as long as the person has an internet connection. This paper will discuss the role business communication plays in my day-to-day work activities, trends in business communication in the workplace and the messages types that results from these trends. The most common way for me to manage my daily activities is through my company email. My email account is accessible from my business laptop and Smartphone. I can work while in my home office; or I can work from my Smartphone while having lunch at a sandwich shop. What helps me manage my workload within the email function is the ability to “flag” messages. I can “flag” messages for follow up at a later date to remind me when a deadline is due or when I need to respond to that particular message. The “flagged” message will remind me of the follow up based on the timeframe I set. The online calendar in my email allows me to set up appointments and invite attendees. The calendar is also linked to my Smartphone which sends me reminder alerts when appointments are coming up. Another......

Words: 764 - Pages: 4

Business Communication Trends

...Business Communication Trends Paper Communication in business is very important. Communication helps any business or organization to plan products and services, hiring, training, manufacturing, etc. The only way to get the point across and get the work done is through communication. Some of the forms of communication is done face-to-face, phone, meetings, presentation, reports, etc. communication can be verbal or nonverbal. Verbal communication is when we use words, and nonverbal communication in when we do not use words. When we communicate within the organization is known as internal audience and when we communicate outside the organization is known as external audience. At this time, we have the overview of what communication is and how it applies in business world; let me discuss about the role it plays in day-to-day activities at work. Furthermore, some of the benefits of better communication is it saves time, make efforts more effective, communicate points more clearly, and build a positive image of the organization. Working as a general manager of a Mexican restaurant where communication is part of our daily activities. My employees such as cooks, busboys, servers, bartenders, and hostesses have to communicate with me and I have to communicate with them. If there is a catering order for next week, I have to talk to my cooks, plan what we need to order for example: meat, dairy, etc., and try to execute the catering without dealing with any last minute issue. Moreover,...

Words: 779 - Pages: 4

Business Communication Trends

...Business Communication Trends Communication is the exchange and flow of information and ideas from one person to another it involves a sender with idea, information [ (Butler, 2011) ]. Communication is a big part of a business it is what makes a business doing well. Communication is the key part in business and in today’s world there are a lot of new treads that are helping businesses with communication. There are many new technology trends that businesses use to help them stay in contact with their employees when they are out of the office. In this paper will see how communication plays in my day-today activities at work. How does it help me manage my daily work activities. I will discuss the current trends in business communication. I will explain what trends I have seen in my Current and previous workplaces. The role that business communication plays in my day-today activities at work are sometimes challenging we have so many different ways to communicate which can be verbal, non- verbal and written. There are many tools that are used to communication with co-works throughout the day from Email, Microsoft office communicator, Phone, Work orders and faxes. Modern day technology trends help with scheduling communicating better with each other wither you are on the field or in the office all day. It helps me to keep my daily work activities up to date by making sure that I get reminders regarding appointments or if I have staff meeting by a click away. Communication also......

Words: 691 - Pages: 3

Business Communication Trends Paper

...Business Communication Trends Paper COM/285 11 July 2011 Pamela Lemons Business Communication Trends Paper When determining a company’s longevity an important factor to look at is communication. Communication is a means of transmitting the thoughts, ideas and exchange of information from one person to another. Any organization or company that intends to be successful will need to use various forms of communication among their subordinates and coworkers. Communication is a must in any organization or company from the highest of titles to the entry level or lowest of titles. Trends that affect communication in businesses today are technology changes, focus on quality and customer needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, the balancing of work and family, flexibility of the job, and a rapid rate of change (Locker & Kienzler, 2008 ). These trends as well as the role of business communication will be discussed further in this paper. Business communication plays a major role in the day to day activities in any company or organization. In my line of work I have to communicate with people from all works of life daily. In the salon I have to basically sell myself to the client that I am capable of doing whatever the service that they expect me to do to make them look and feel their best. This is done by face to face consultations that consist of me asking the client questions about themselves and what they......

Words: 1014 - Pages: 5

Business Communication Trends

...Business Communication Trends Business Communication Trends Rebecca Schoenfeld COM/285 9-20-10 Don L. Reinhart Business Communication Trends Paper Regardless of the industry in which a business professional is involved in there is one fact that will never be untrue. Business communications is one of the most important abilities to posses in the business world. The flow of vital information can be transported through conversation, email, text message, written letters, and various other means of verbal and even non-verbal communication. Business communications play an important role in any working individuals’ day-to-day activities at work. As technology advances, so does the process of sharing information, which has become faster and more direct. Daily tasks in the office whether big or small all involve business communications regardless of what profession is being practiced. In our day-to-day activities in the office place business communication allows us to share and take in information regarding issues surrounding our work, tasks to be accomplished, and so much more. “Good business communication is about sharing information in ways that are useful to your co-workers, business partners, and clients” (Kienzler, Locker, 2008). Usage of effective business communication, individuals can reduce the amount of time wasted, wasted efforts, lost goodwill, and legal problems that can arise from poor communication. Day-to-day......

Words: 825 - Pages: 4

Business Communication Trends

...Business Communication Trends Tina Tyson XCOM/285 09/11/11 Grace A. Moylan Business Communication Trends A business can thrive if they communicate successfully. Communication skills are very important in the business world and may be beneficial to everyone. In business, building a rapport with clients is establishing a trust between the company and the customer. The bond relies on the valuable communication skills to improve, and make a business relationship that promotes a beneficial, trusting, and profitable one. To resolve a conflict one must have good communication skills to cope with them in a diplomatic way, and with suave. Many times it is miscommunication that has made the disagreement. People must work together to make a good team and remain industrious. Most departments manage daily activities with the help of computers. The main forms of communication in which this is done would be e-mails, faxing, scanning vital information and forwarding it. Telephones are still very important in communication, but more are conforming to meeting on the computer as a visual with the webcam. These are formal and informal ways of communicating, and keeping up on e-mail etiquette is important to avoid having miscommunications. The trends in the workplace on communication would be that there is less traveling involved. With technology in communication, traveling is not needed to be face-to-face with someone. According to Bates (2011), “Forty-three percent of......

Words: 432 - Pages: 2

Business Communication Trends

...• Business Communication Trends Paper Ann Coward University of Phoenix COM/285 – Business Communications Professor: Daniel Cleary September 1, 2010 • Business Communication Trends Paper Business practices, communication and technology is changing at a rapid pace. Successful businesses rely on effective communication to sustain itself. Gone are the days of writing business letter, sending memos, and mailing correspondences. With offices going green and paperless new technological trends include e-mail, interactive video and teleconferencing, and social electronic networking. It becomes essential to know how to communicate using these trends and still maintain basic corporate etiquette and decorum such as tone, wording, organizing information, spelling, and grammar. In this paper I will outline the role business communication play in my day-to-day activities at work, how it helps to manage daily activities, visible trends in the workplace, and the message types that are a results of these trends. Business communication play the most important role in day-to-day activities at work by cohensively linking coworkers, managers, and executives. The moment one enters the office, the tone of greeting sets the temperature for the day’s activity. A vibrant and positive greeting is more inviting than a faint mumbling acknowledgement. Working in a multicultural organization, requires employee to be mindful and respectful in communicating......

Words: 882 - Pages: 4

Trends in Business Communication

...Trends in Business Communication Dawn Freeman XCOM 285 February 26, 2012 Arthur Mahan Trends in Business Communication The world of business and business communication is one of rapid change. There are ten trends in business that directly impact business communication. They are technology changes, focus on quality and customer needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, balancing work and family, job flexibility, and a rapid rate of change. Considering that business communication affects the majority of day-to-day work activities, understanding these trends and how they continue to change communication in the business world is important for maintaining good communication skills. Technology and its rapid advancement has a profound effect on how people communicate in business. The global use of Internet, cell phones, and e-mail has created a world of instant communication in daily business communication. The rate that business is conducted has increased rapidly in the last two decades because of this. When I first began working as a temporary clerical employee, inter-office communications consisted of memos typed on paper, face-to-face meetings, and phone calls, all of which required lengthy response and coordination time. Today, the use of e-mail, cell phones, and telecommunications has eliminated lengthy response times and increased clarity and effectiveness in both internal and external......

Words: 735 - Pages: 3

Vedi Prodotto | Eps1 5 Centimeters Per Second | Lucky Strikes