Business Process Reengineering

In: Business and Management

Submitted By teedzonline
Words 5510
Pages 23
MIS5000
Business Process Reengineering
Group 2
Bonifacio, Faye | Dy, Maria Christina | Lim, Alexander

OBJECTIVE To understand the foundation of business processes, the groundwork of business process reengineering and the role IT in business process reengineering.

ROAD MAP

I. Business Process a. Definition b. Business Process Improvement

II. Business Process Reengineering c. What? d. Why e. When? f. Who? g. How? h. Advantages and Benefits of BPR i. Critiques about BPR

III. The Role of IT j. Relationship between IT and BPR k. Role of IT in Reengineering l. Importance of IT m. Role of CIOs n. Future Role of IT in BPR

IV. Application of BPR

I. BUSINESS PROCESS

a. DEFINITION
"If you have ever waited in line at the grocery store, you can appreciate the need for process improvement. In this case, the "process" is called the check-out process, and the purpose of the process is to pay for and bag your groceries. The process begins with you stepping into line, and ends with you receiving your receipt and leaving the store. You are the customer (you have the money and you have come to buy food), and the store is the supplier

The process steps are the activities that you and the store personnel do to complete the transaction. In this simple example, we have described a business process. Imagine other business processes: ordering clothes from mail order companies, requesting new telephone service from your telephone company, developing new products, administering the social security process, building a new home, etc.

Business processes are simply a set of activities that transform a set of inputs into a set of outputs (goods or services) for another person or process using people and tools. We all do them, and at one time or…...

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