Business Writing Portfolio

In: Business and Management

Submitted By j3hook
Words 1066
Pages 5
Business Writing Portfolio

Part I: Business Writing Steps
• Do an audience analysis
• Identify o The target audience
 Store managers
 Store employees
 Retail customers and the public o The communication channels
 Oral or written o What the message is set to do
 Persuade, inform, praise or shock (Townsend Hall, 2005)
• Organize o The structure and format of the message o Keep communication simple and to the point. o Proofread the message o Deliver the message
• Follow-up o Was the message clear to the audience o Does the audience have additional questions o Determine if extra communication is required

Part II: Portfolio
Business Letter: Store Managers
Hook Retail
1234 Main Ave
Charlotte, NC

January 19, 2010

Mrs. Sophia Walker
532 Shortbend Road
Charlotte, NC

RE: Hook Retail Stores Modified Operations

Dear Mrs. Walker, We would like to thank you for your dedication and hard work you have provided this company over the years. You may be aware of the increase in gas prices. Due to the rise, it is causing higher costs to the company as well as inflating gas bills for managers and employees commuting to work. We want to take this opportunity to inform you of the upcoming changes to our retail chains. These changes should ease your current position, save our employees’ money and time, and in the end guarantee the survival of our company.

Effective February 1, 2010, a workday will consist of 10 hours. This will allow full-time employees to take an additional day off each week. Full-time employees will still work 40 hours every week. Part-time employees will combine their hours into shorter workweeks as well, not to exceed three days. Our stores will no longer open on Sundays. During the week, all stores will open an hour later and close an hour early.

We understand that you may have…...

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