Case Study Approach

In: Business and Management

Submitted By silnigeria
Words 2169
Pages 9
Case study is an analytical system of examining ones understanding. Every case study invariably consists of the following elements. A. Introduction of the case B. A situation C. Solution for the situation D. Benefits E. Conclusion with specific inputs F. Issues to be discussed / addressed.

As a case needs to be studied analytically, the approach should also be in the form of analysis.

THE FOLLOWING STAPES FROM THE PART OF ANALYSIS A. Read the case carefully from the beginning till the end. B. Underline the important features of the case which forms the fact. C. Write the facts which are identified collectively. D. Study the situation and identify them with the issue asked for addressing the situation. E. Provide individual options on the situation based on the solution indicated.

The Following case is dealing about the Tri-State Telephone Operation. Situation:-
John Godwin, chief executive of Tri-State Telephone, leaned back in his chair and looked at the ceiling. How was her ever going to get out of this mess? At last night’s public hearing. 150 angry customers had marched in to protest Tri-State’s latest rate request. After the rancorous shouting was over and the acrimonious signs put away, the protesters had presented state regulators with some sophisticated economic analysis in support of their case. Additionally, there were a number of emotional appeals from elderly customers who regarded phone service as their lifeline to the outside world.
Godwin’s company has recently proposed a new pricing system whereby users of local telephone services would simply pay for what they…...

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