Cloud Computing and the It Service Desk

In: Computers and Technology

Submitted By jlatham
Words 898
Pages 4
Jason Latham
Cloud Computing and the IT Service Desk
IADT Seattle

Cloud computing comes in many forms, from the use of third party resources to store data to delivery of IT services within an enterprise based on virtualized infrastructure, self-configuration, and automated provisioning. The former is an example of "public" cloud computing; latter is an example of "private" cloud computing.
Tech industry experts are saying that tech jobs with desktop support in the Information Technology department will be declining sharply thanks to cloud computing. Why is this happening? A large majority of companies and government agencies will rely on the cloud for more than half of their IT services by 2020, according to Gartner’s 2011 CIO Agenda Survey (2011, Tantow).
Makes tons of sense considering the advantages of cloud computing: easier updates, synched and secured files. If you’re in need of a primer of what cloud computing is and how it would be helpful.
Does this mean that IT support will become obsolete? Will IT people become jobless or has desktop support turned into a dinosaur? That isn’t expected. But we can expect that IT people will extend their skills to cloud management. It makes sense considering the power of what the cloud can do. Google Docs, Microsoft’s Office 365 and Adobe’s Creative Cloud are all good examples of apps running in the cloud.
There are, unfortunately, some jobs in the IT industry that are predicted to have less demand in the future, now that organizations are moving their systems to cloud services. The main advantage of cloud computing is the ability to scale hardware and software as required by organizations, by an external cloud provider — resulting in quicker implementation times and less cost.
This means there will be less demand or jobs such as system administrators and database administrators. IT professionals with these skills…...

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