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CO2520: Module 3
Developingg Effective Human Communication Skills

Developing Effective Human Communication Skills
Example 1:
Mr. Gentry,

Thank you for the opportunity to interview with you. I was very impressed with the company mission and the package that is associated with the hired position. I appreciate your time to meet with me and look forward to hearing from you soon. When will I be hired?
Bennie Yako
Ending this very professional and to the point letter with when will I be hired seems pushy and may come across as overconfidence. Instead Bennie could have ended the letter with I appreciate your time and I look forward to the opportunity to speak to you further about this position. The positive side of this appreciation letter is that he mentioned details like appreciating the company mission and employee incentives, this shows the employer that he was well engaged in the interview. I believe this writing style could have been written more professionally, should be in a business letter format (address and contact information for both parties at the top, date etc.).
Example 2:
I failed my exam because I locked my keys in my car and couldn’t get my textbook until well after midnight so I couldn’t study.

If it were true that he locked his keys in his car and couldn’t get his textbook until midnight it has no relevance to him failing his exam. As a student one must take responsibility for his/her schoolwork. Waiting until the night before the test to do the wok is unacceptable. In this letter to his teacher he could have mentioned the circumstances he felt hindered him from doing well on his test and then suggested a possible resolution, such as requesting a re-test or asking for some extra credit to make up the points. Simply making excuses will get you nowhere when it comes to professional…...

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