Communication and Crisis

In: Business and Management

Submitted By Scottv23
Words 1020
Pages 5
Communication and Crisis

HCS 320
May 20, 2013
Teresa Shook

Communication and Crisis
An Emergency Management Director’s job is very complex. That person is responsible for not only coordinating with other agencies, but also ensuring proper communication with them as well as the media and the public to keep them informed as to the status of the damage, cleanup efforts, and other needs as they arise.
In the case of Hurricane Katrina, the director must communicate and coordinate efforts with the EPA, Red Cross, other FEMA departments, and the federal government to ensure that all proper bases are covered to monitor and coordinate the cleanup and shelter of those people affected by the hurricane. The director must also communicate with news media and the public as to the scope of the disaster, what is being done for the victims, and what the public can do to help with recovery.
There are several advantages to communicating within the various organizations that are teaming up to help the victims and clean up the aftermath. The first is that each organization has its own strengths and weaknesses when it comes to certain capabilities and they can pool resources to help get things done in a timely fashion. A second advantage is that by getting the information out to different local organizations, they can begin to recruit volunteers to help with gathering food, water, or other materials for the victims quickly, and even nearby towns can begin to help set up shelter areas for the Red Cross and FEMA to house staff or victims.
A major challenge is making sure that certain information is kept internal and not disclosed to the public until the emergency management director allows it. There are certain aspects of the extent of the damage, casualty list, environmental damage, and other factors that the public does not need to know until a full assessment has been…...

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