Crosby Manufacturing Corporation

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The Reluctant Worker

Cherry Barksdale

Project Management
Professor McKenzie
Strayer University
July 28, 2013

Identify and analyze three of the core skills that were at play in the case of the reluctant workers, referencing the ten skills described in Chapter 4.
Tim Aston was a young eager employee that knew what job he wanted and went after it. Apparently he did everything he knew to do to qualify for this job on paper. One thing he did not anticipate on was the different personalities that he had to deal with. Not that he was a bad project manager himself, but the three core skills he needed at this time was something that is developed over time. Team building, leadership and conflict resolution became very important with this project. Not that this was not in his training but he probably never had to use these core skill as the project manager in charge of his own team. ((Program Management 10th edition, Harold Kerzner Ph.D. p149) Team Building Skills In order for Tim to be successful with his team he must get to know them in a way that the conversation and interaction does not just occur when passing each other in the hallway, elevator or parking lot. Hopefully before his team was chosen he had the conversation with them about the dedication needed to complete the project. The importance of being committed to the project and maintaining an open communication with the team. Although Tim has to show that he is the program manager he also needs to use his skills to be ready to nurture his team in the direction he wants them to go. Tim will need to develop good interpersonal relations and team spirit. Good leadership is taught, but is up to the project manager to perfect the skills. At the end of the day, “three major considerations are involved in all of the above factors: (1) effective communications, (2) sincere interest in the…...

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