Developing Good Business Sense

In: Business and Management

Submitted By black717
Words 792
Pages 4
Developing Good Business Sense

Terrence Woods

BUS/210

April 24, 2011
Linda Lockhart

Developing Good Business Sense

McDonald’s, Krispy Kreme Donuts, and Amazon are three of many popular companies that people frequent often. McDonald’s employees trained; to provide great customer service, however, there timeless in producing quality food is important in this industry. Employees are trained on the equipment, and the proper way of make certain food items. Employees are assigned; to different stations, which they are properly skilled in those areas. This process is the same with Krispy Kreme Donuts, because employees train to make what they serve on their menus. They utilize the different machinery supplied and go off guidelines to make certain specialty donuts that customers enjoy. Amazon is in a different industry, but supply customers with popular items that they seek, as well as provide outstanding customer services and fast shipping (Jones, 2007). Nevertheless, employees tasked with developing software that will help them monitor what customers are attracted to, and the type of products; being sold in high quantities. Jones (2007) stated, “The way a company combines the skills and knowledge of its employees with its machinery and computer systems to change inputs into outputs also determines how much value the company creates at the operations stage” (p. 374). Judging from Amazon and McDonald’s both of these companies depend heavily on their employees to produce products that are satisfying to customers. There is a difference in the type of product produced within the company, but I am not positive that the style, which they are produced; is organized in different ways. Companies are constantly trying increase productivity and produce a better product that attracts their customers. In doing so, hiring skilled employees, and purchasing newer…...

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