Ethical Organizational

In: Business and Management

Submitted By buymygs
Words 2990
Pages 12
Ethical Organizational
Johnny Fuller, Chris Palmer, and Randal Cunning
MGT/216
February 15, 2008
Paul Malard

Introduction

The organization ethics program examined is Taste Wine and Coffee Bar. Moral and ethical issues faced by establishments that serve alcoholic beverages can become extensive. Bars and restaurants have the ethical and moral obligation of serving adults of a certain age depending on the state’s legal drinking age. This is not only a moral responsibility, it is a legal obligation. Other legal and moral obligations include limiting patrons when their level of inebriation may become a hazard to themselves or others. When customers are obviously too drunk, employees must “cut-off” the clients for their own safety and the safety of others. The relationship between ethics, morality, and social issues in the legal environment will be explored. One ethical and social issue is the communities need for respect and order. Communities oppose establishments that stay open very late in residential areas with disorderly patrons. Loud and disorderly customers create unethical and moral dilemmas.
Taste will be a fixture in the community that gives back when applicable. Social events for families and neighborhoods as well as community programs may be in conjunction with other businesses a part from the wine bar itself. Taste will require ethics training, monitoring, and enforcement. Employees will attend a class or provided with information on ethical work practices. The class will review how to deal with unruly customers. A formal code will be instituted for ethical business practices. New employees and recruits will receive formal training and a copy of the ethics code for dealing with clients. Managers will review guidelines on how to treat employees equally. Ethical decision-making will be reviewed for a variety of topics. Sexist environments and…...

Similar Documents

Ethical

... Ethical Viewpoint Amanda M. Seeley GEN/200 September 24, 2012 Denise Juanico Ethical Viewpoint In completing the ethical lens inventory I became aware that my personal preferred lens is relationship and reputation lens. I strive to please everyone in the community equally. I take into consideration their emotions and thoughts to decide the best solutions. Even though I try to please everyone my process doesn’t always work I am arrogant in the process and forgot to keep in mind that not everyone has that same resources which can lead to unfair outcomes. Another blind spot I have is that I give unrealistic roles to individuals, forgetting that they are capable of making mistakes regardless of what I have assigned them to be responsible for. My strengths are that I aim for fair outcome for everyone. I want everyone voice to be heard no matter if they are rich or poor have power or not. I use critical thinking and research and carefully evaluate the problem before coming to a solution. My biggest weakness is I can get on a “power trip” I think that my way is the only way and believe that the rules don’t apply to me because of the position I am in. I forget that even though I may be a leader I am required to follow the same set of rules that I have set in place. I must remember that I don’t possess any special privileges and must follow the same rules as everyone else. The main value that comes along with relationship lens would be being FAIR. Everyone should be treated......

Words: 402 - Pages: 2

Personal Values, Organizational Values, and Ethical Decision Making

... Personal Values, Organizational values, and Ethical Decision Making Steven R. Oldham MGT/521 September 17, 2012 Thane Messinger Personal Values, Organizational values, and Ethical Decision Making Based on the results of my Williams Institute of Ethics Awareness Inventory Assessment, my own values, ethics and many years of experience in management it is my belief that all organizations should uphold the maximum standards of ethics. Business integrity should have zero tolerance for any form of corruption, extortion, or embezzlement. The highest standards of integrity are expected in all business dealings. Any form of unethical conduct has no place in a respectable and honorable organization. Any member of an organization should be instantaneously dismissed from the organization and legal action should be ajudiacated. However, I discovered this is not always the case, as I researched some unethical business dealings. In the case against KBR on human trafficking charges, K KBR: Corruption Within America’s Biggest Construction Company Formerly known as Kellogg Brown & Root, KBR is the largest non-union construction company in the United States with a history that can be found from over a century ago. Many companies are viewed as being corrupt, with greed being one of the major preceding issues resulting in this corruption; KBR is not an exception. One would think that with so many major politicians being connected to the companies, KBR would try to refrain from......

Words: 1228 - Pages: 5

Article Study for Ceo Ethical Leadership, Ethical Climate, Climate Strength, and Collective Organizational Citizenship Behavior.

...Article of ORGANIZATIONAL BEHAVIOR BUS568-01 Yuhyung Shin. CEO Ethical Leadership, Ethical Climate, Climate Strength, and Collective Organizational Citizenship Behavior. Journal of Business Ethics Jul2012, Vol. 108 Issue 3, p299-312. Major Hypotheses Although there are a large number of studies on the Ethical Climate, it is still lack of understanding of the antecedents of the Ethical Climate or the relationship between the Ethical Climate and the outcome of work. Ethical Climate (EC) is the formal or informal policies, practices, and procedures of an organization. The EC of an enterprise determines its morality, value, and behavior, and then affect the ethical behavior of its employees. Due to the behaviors of the employees of an enterprise are impacted by same policies, practices, and code of ethics, they tend to have similar views of the organizations’ EC. Many scholars believe that the leader has a significant role in shaping the EC of the enterprise, but the key is to detect that how does the moral leadership of the CEO affect his business. CEO as a role model in the work environment strongly influences the behavior of the employees. In addition, the moral leadership of the senior leaders influences employees' pro-social behavior, and thus contributes to form an EC, and affect the company's ethical conduct. Based on the above, this study proposes the Hypothesis 1: “CEO ethical leadership is positively related to ethical climate.” Organizational citizenship......

Words: 1037 - Pages: 5

Ethical Decision Making and Ethical Leadership

...ETHICAL DECISION MAKING AND ETHICAL LEADERSHIP To improve ethical decision making in business, one must first understand how individuals make ethical decisions in an organizational environment. Too often it is assumed that individuals in organizations make ethical decisions in the same way that they make ethical decisions at home, in their family, or in their personal lives. Within the context of an organizational work group, however, few individuals have the freedom to decide ethical issues independent of organizational pressures. ETHICAL – ISSUE INTENSITY The first step in ethical decision making is to recognize that an ethical issue requires an individual or work group to choose among several actions that various stakeholders inside or outside the firm will ultimately evaluate as right or wrong. Ethical issue intensity, then, can be defined as the relevance or importance of an ethical issue in the eyes of the individual, work group, and/or organization. it is personal and temporal in character to accommodate values, beliefs, needs, perceptions, the special characteristics of the situation, and the personal pressure prevailing at a particular place and time. Ethical – issue intensity reflects the ethical sensitivity of the individual or work group that faces the ethical decision – making process. Research suggest that individuals are subject to six “spheres of influence” when confronted with ethical choices – the workplace, family, religion, legal system,......

Words: 3754 - Pages: 16

Ethical

...Introduction In management there are always different ethical situations involved. Today one of those major problems in management has been diversity. Diversity in the workplace refers to the amount that cultural diversity is inside a company. “Diversity is generally defined as acknowledging, understanding, accepting, valuing, and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status (K.A. Green, M. López, A. Wysocki, & K. Kepner, 2008).” Moral and Ethical Issues Acquiring diversity in the business opens them to grasp the realization of the demographics of its marketplace, just as long as the company uses the opportunity that they receive from the knowledge of a diverse working environment. Businesses toady like to display their “Equal Opportunity Employer” status. What this status says is they like having a diverse work setting with no discrimination. Diversity is not going through that well mainly because of discrimination. “Discrimination occurs whenever something other than qualifications affects how an employee will be treated (L. Trevino & K. Nelson, K., 2007, p. 69).” Discrimination can affect race, age, religious beliefs, ethnicity, gender, sexual preference and any type of quality that does not fit with the society accepted normal. The issue of discrimination is not just happening in the hiring system, but even in the choices for...

Words: 293 - Pages: 2

Organizational

...Daft Leestoets 1 Page 3 – 31: Organizations and organization theory Recent Challenges • Global competition • Organizational renewal (to a “Learning organization”: Everyone is allowed to solve problems, flat structure etc.) • Strategic advantage (fast delivering, information technology) • Employee relationships (flatter organization, no “lifetime employment”) • Diversity (changing workforce) • Ethical and Social responsibility Organizations are: 1. Social entities 2. Goal directed 3. Designed as deliberately structured and coordinated activity systems 4. Linked to the external environment Closed system - doesn’t depend on environment (environment for granted) Open system - interacts with environment to survive System - set of interacting elements that acquire inputs from the environment, transforms them, and discharges outputs to the external environment. Chaos theory – we live in a complex world full of randomness and uncertainty. Butterfly aspect – aspect of Chaos theory, small events can have giant effects. Subsystems of an organization • Boundary subsystems – work directly with environment • Production subsystems – do primary transformation • Maintenance subsystems – smooth operation and upkeep of the organization • Adapting subsystems – organizational change and innovations • Management subsystems – directing/coordinating other subsystems Organizational dimensions 1. Structural dimensions – provide labels to describe the internal characteristics of an organization......

Words: 5782 - Pages: 24

Ethical

...Inventory * 9. The Case * 10. M A N U A L work scheduling is COSTLY and INEF FECTIVE * 11. KRONOS * 12. %IMP R O V E D P RODUC T IVI T Y H I G H E R CUSTOMER SATISFACTION * 13. How it works INPUTS PROCESSES OUTPUTS * 14. BUT w...a..it. * 15. UNPREDICTABLE WOR K HOURS * 16. UNSTABLE h o u r l y W A G E S * 17. Case SOLUTIONS * 18. 1 What is the ethical dilemma facing Wal-Mart in this case? Do Wal-Mart’s associates also face an ethical dilemma? If so, what is it? * 19. E T H I C A L DILEMMA faced by Wal-Mart * 20. Value 1 Re s p o n s i b i l i t y of increasing s h a re h o l d e rs ’ va l u e * 21. Value 2 Re s p o n s i b i l i t y of ensuring employee wel fare * 22. E T H I C A L DILEMMA faced by Associates * 23. Value 1 E a r n i n g a l i v i n g * 24. Value 2 L o o k i n g a f t e r f ami l y * 25. BEFORE we MO V E on * 26. STAKE HOLDERS c u s t o m e r s e m p l o y e e s m a n a g e r s * 27. O P T I O N S continue as is account for employee welfare close Kronos * 28. 2 What ethical principles apply to this case? How do they apply? * 29. Golden Rule Do unto others as you would have them do unto you * 30. Categorical Imp e ra t i v e If everyone did this, could the society survive * 31. Utilitarian P r i n c i p l e Which action achieves the higher or greater values? * 32. Risk Aversion P r i n c i p l e Which action produces the least harm? * 33....

Words: 596 - Pages: 3

Ethical

...of human existence and how they could define the meaning of “good life.” Ethical theories are taught to us each and every day we live. None of these theories are necessarily invalid, and many people believe in at least one of them, but not everyone believes in the same ones. The main ethical theories are deontological ethical theories: rights theory and justice theory, and teleological ethical theories: utilitarianism and profit maximization. Ethical rights theory has incorporated a wide range of ethical philosophies pertaining to the fact that human rights are fundamental and must be respected by other humans. Each individual faces a moral compulsion not to threaten the rights of others unless a greater right takes precedence. Ethical rights theory became more prominent in the 18th century by the philosopher Immanuel Kant. He preferred to think of people as actors free to make choices and judge the morality of an action. To help understand what he meant he created two categorical imperatives. The first being, “Act only on that maxim whereby at the same time you can will that it shall become a universal law,” meaning that anyone can judge an action by applying it to anything in general. The second was “Always act to treat humanity, whether in yourself or in others, as an end in itself, never merely as a means,” meaning that one should not manipulate another to achieve their own personal happiness. Ethical rights theory tries to protect the rights of everyone no matter what......

Words: 1083 - Pages: 5

Ethical Principles and Organizational Issues

...Ethical Principles and Organizational Issues Sidney Holsey ETH/316 February 23, 2014 Irma Flores-Brothers Ethical Principles and Organizational Issues Ethical principles and organizational issues are an area of the corporate world that successful businesses practice and adhere to on a regular basis. The significance is ever important as the growth and development of technology in continuous. Companies need to be conscious of ethical responsibilities of their products and decisions. Privacy is becoming ever problematic due to the fact that companies can gain access to individuals’ information by way of website history. This information is attainable as a person frequents to a website and develops customer trends through cookies, web bugs, and other means. Succeeding ethical principles is necessary to keep corporations operational and clear from any negative consequences that unethical practices may lead to. This paper will look at a variety of areas ethics relates to the corporate world, such as, privacy, technological trends, and liability, as well as several other significant areas. Close to four million consumers and close to 46k megawatts of producing ability, Atlanta’s Southern Company is the primary energy provider attending the Southeastern region of the U.S. on behalf of its affiliates (southerncompany.com, 2015). One of the leading producers of uncontaminated, safe, dependable and reasonable energy in the U.S., Southern Company is the owner of......

Words: 812 - Pages: 4

Organizational Behavior: the Quest for People-Centered Organizations and Ethical Conduct

...subjective norms. The main takeaway from Ajzen’s theory is that these three determinants are vitally important because they form our intentions which lead to behavior. This means that the application of this theory could help companies predict behavior before it happens and create an effective response to prevent unwanted behavior while encouraging desired behavior. The primary determinants that management can influence are attitudes and controls. While managers cannot control the state of the economy, they can influence employee attitudes. Some ways to do this include transparency, encouraging engagement, motivating through values, and most importantly; taking good care of them. Job satisfaction can boost employee engagement and organizational commitment, reducing the negative side-effects of a recession. Causes of job satisfaction influenced by management include need fulfillment, met expectations, value attainment, and equity. By taking good care of employees and being transparent during difficult times, managers can keep employees engaged and working to do their part in keeping the organization afloat during the turbulence. http://pinkdoor.info/essay-on/Case-Analysis-Employee-Attitudes/218788...

Words: 1052 - Pages: 5

Ethical

...Ethical Issues and Management Paper Latiffia Stroman XMGT/216 September 25, 2011 Elizabeth Berg Ethical Issues and Management Paper There are times when a manager or supervisor doesn’t know how to deal with an ethical issue in the workplace. Some managers feel they need to break company’s rules if they want good performance or results. Some of them feel like they have to be friends with their employees versus their supervisor in order to get them to work on time or for them to perform their work duties. This is a struggle for a lot of supervisor doing what is right when they know it is wrong. When supervisor or managers ignored certain things it not only affects them it affects all the people that work for that company. If you work in a sales environment company and only one agent is performing interims of getting sales. That great for that individual, but that one person can carry the whole company. So as managers they need to encourage their other employee to do better. Give them steps on what they can do to improve their performance. Threes no I in team when you for a company. Now there are a lot of managers and supervisors that do what is right no matter what. They don't let other outside sources affect their morals and judgment when handing ethical situations. Gathering facts and during an investigation on how to solve the problem don't make you bias it makes you fair. Fairness is very important in a business. Who doesn't want to be treated fairly? You can do......

Words: 1074 - Pages: 5

Ethical

...Hospitality Contents Introduction: 3 An overview of Bulgaria’s refugee’s crisis: 4 Stakeholders and Typology theories: 4 Definition of Stakeholders: 4 A typology theories of stakeholder: 4 Types of stakeholders: 5 Ethical Framework: 5 Applying stakeholder theories to this Bulgaria case: 5 Refugees: 5 Bulgarians: 6 European Union: 7 IS-terrorist attacks: 8 Apply the ethical approach into the view of the Bulgaria’s government: 8 Conclusion 10 REFERENCE: 10 Introduction: As we can see that ethics is perceived in different angles and aspects but it is, undeniably, an important role of ethics in our life. According to Noel Preston (2001, p.18) ethics indicates the general views of what is right, fair or good. It is also the core values, rules which we use to make our choices and actions. Similarly, (Boardman, 2005) said that ethics is applied naturally for many areas such as our own lives, business and an organisation. In our daily lives, making decisions and actions seem to be driven or motivated from/ by the certain standards or values. Furthermore, ethics target on evaluating the right or wrong behaviours of both individuals and the good or bad performance of an organisation. This report will evaluate the ethical approach which Bulgaria government uses to make the fence-line decision. This paper will be divided into four parts. The first part is going to summary the Bulgaria cases. The next part will come up with all stakeholders and......

Words: 2802 - Pages: 12

Organizational

...influences on ethical behavior than the opportunity to engage in unethical decisions such as the culture, mission, and vision of the company. 5. The answer is YES, the stakeholder perspective is useful in managing social responsibility and business ethics. Terms definitions * Stakeholder: investors, customers, shareholders, employees, suppliers, government agencies and communities that have a stake or claim in sine aspect of a company’s products, operations, markets, industry, and outcomes. * Primary stakeholders: those who continued association is absolutely necessary for a firm’s survival such as the customers. * Secondary stakeholders: those who don’t engage in transactions with the company and are not essential to its survival. For example media, trade associations, and interest groups. * Stakeholder interaction model: conceptualization of the relationship between businesses and stakeholders. * Stakeholders orientation: the degree to which a firm understands and addresses stakeholders demands. It involves activities and processes within a system of social institutions that facilitate and maintain value through exchange relationships with multiple stakeholders. * Corporate citizenship: the extent to which businesses strategically meet the economic, legal, ethical, and philanthropic responsibilities placed on them by various stakeholders. It has four dimensions: strong sustained economic performance, rigorous compliance, ethical......

Words: 482 - Pages: 2

Organizational Factors: the Role of Ethical Culture and Relationships

...CASE STUDY: ORGANIZATIONAL FACTORS: THE ROLE OF ETHICAL CULTURE AND RELATIONSHIPS 1. Discuss PCA Health Care Hospitals corporate culture and its ethical implications. Corporate culture refers to the beliefs and behaviors that determine how a company's employees and management interact and handle outside business transactions. Often, corporate culture is implied, not expressly defined, and develops organically over time from the cumulative traits of the people the company hires. A company's culture will be reflected in its dress code, business hours, office setup, employee benefits, turnover, hiring decisions, treatment of clients, client satisfaction and every other aspect of operations. Ethics is the basic concepts and fundamental principles of decent human conduct. It includes study of universal values such as the essential equality of all men and women, human or natural rights, obedience to the law of land, concern for health and safety and, increasingly, also for the natural environment (Web Finance, 2016) It “may give the signal that the company wants only minimum ethical behaviour.” It also may target lower level employees and give insufficient guidance for the really hard ethical decisions. It may identify minimum ethical standards. Health Care Hospitals have to stabilize the hospital make it a better place to care for patients and to work. “Educate, model ethical behaviour, and reward those who abide by organizational values and standards.” ...

Words: 724 - Pages: 3

The Role of Ethical Leadership in Organizational Performance

...ABSTRACT   Evidence is presented to support that organizational performance can be enhanced through ethical leadership.  An ethical corporate culture has been associated with trust, commitment to quality, customer satisfaction, employee commitment, and financial performance. There is an opportunity for managers to take a proactive approach to incorporating ethical concerns into strategic planning. In addition, there has been public policy support for top management to be responsible for organizational ethics.  Academic researchers can assist by investigating the relationship between ethical leadership and organizational performance variables.                            The Role of Ethical Leadership in Organizational Performance There is increasing support that it is good business for an organization to be ethical and that ethical cultures emerge from strong leadership.  The rewards to organizations supporting ethical cultures include increased efficiency in daily operations and decision making, employee commitment, product quality improvements, customer loyalty, and improved financial performance (Ferrell, Maignan, and Loe 1999).  Three different approaches are used by companies to implement ethics initiatives.  Through compliance an organization can use internal controls to gain ethical conformity.  Organizations may use ethics in public relations to enhance their reputation and gain extra media attention.  A third, more committed approach involves using a value-based......

Words: 6120 - Pages: 25

无敌破坏王 | Premiere | Tian Jing