Explain the Role of Effective Communication and Interpersonal Interaction Within a Health and Social Care Setting

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Explain the role of effective communication and interpersonal interaction within a health and social care setting

By
Ellena Hall

Figure 1
Figure 1

Contents Page: Page 3: Introduction Pages 4-7: Main Text Pages: 8- 9 Conclusion

Page: 10 Definitions

Page: 11 Bibliography

Introduction:

I am writing this report to inform year 11 students about effective communication which can be used during work placement in a health and social care setting. This is due to concerns of students being nervous on arrival of work placement and communicating with patients/service users when they start the course. Therefore this report is to help prepare them with different forms and techniques of effective communication and good interpersonal interaction skills.

The way in which we communicate vary from person to person as it depends upon ability and the context in which we are communicating, this is due to some people may be unable to communicate verbally due to a condition, but also whether we are in an form al or informal context as we wouldn’t talk to our friends the same way we do with people of higher authority. All methods of commutation can be accessed by every individual despite need; this ensures that every human being can communicate. This is because there are many reasons why we communicate and why effective communication is important, however due to communicating everyday this is often forgotten. We often communicate for one of two reasons, these being to transfer information or to have a good gossip and catch up with friends. However without realising there are many other reason some of which being; to share problems, to gain help or support, make contacts, to learn, build trust, make friends, meet need; physically which is based upon the body, intellectual needs based around thinking and the brain, emotional needs based upon a…...

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