Fly Delta App, Enhancing Traveller’s Experiences

In: Computers and Technology

Submitted By stammer
Words 765
Pages 4
With the advent of mobile technology, many companies have taken a 2nd step from going a brick and mortar way of business, to an e-commerce platform, and now to a mobile application. An industry that has used technology to it’s fullest potential is the travel industry, specifically the airline industry. Airline companies have benefitted greatly by transitioning their business to a web based and mobile ready technology.

Delta Airlines was one of the first airlines to offer a e-commerce website over twelve years ago as an alternative to working with a travel agency, calling the airline directly, or going to the airport to book travel. Soon after, the web check-in process was offered as a second option to getting in line at the airport to check-in, print your boarding pass, and drop of your luggage. From 2001 up until 2010, the Delta website was enhanced to allow car and hotel bookings, check up to the minute flight statuses, look at upcoming travel itineraries to change seats or change flights as well. In addition, there are now portals to log into the companies frequent flyer program to check your miles earned and to book award travel. In 2010, Delta’s first mobile application was released.

The mobile application allowed Delta customers to conduct business with Delta on their mobile device just as they could if they were sitting at their computer. A customer could book domestic or international travel or even book a vacation to Hawaii including car and hotel. A customer can also check-in for their flight and e-mail their boarding pass to themselves, or print them at the counter when they got to the kiosk. Subsequent enhancement include re-booking travel for interrupted or cancelled flights, push notifications for terminal and gate changes, seat changes via an interactive seat map, adding yourself to a standby list or the first class upgrade list.…...

Similar Documents

Delta Song

...Delta Song Case Executive Summary U.S. Airlines face many issues today that ultimately will lower profits. Heightened Security in airports, less people willing to fly and a slumping economy have put the airline industry at a disadvantage. Delta Airlines has reported recently a $2 billon dollar second quarter loss. Delta has been losing ground to smaller airlines that fly the same routes that supply Delta with approximately 70% of its revenue. Delta Airlines will attempt to become the first major carrier to successfully launch a long term, low cost competitor. In the past year alone, low-cost carriers such as Jet Blue have claimed over 80% of the market share in New York to Florida flights. The new airline will be call Delta Song, and will cost $75 million The Delta Song Concept will use only one type of plane, the Boeing 757, that will be outfitted with leather seats, interactive monitors that will allow users to watch pay per view movies, play interactive games and online shopping. Song flights will fly between selected cities. Song planes will feature faster turnaround times of 50 minutes between landing and take off. Flight time is expected to be approximately 13 hours a day, which is 23% higher than the Delta main line. The goal of Delta Song is to compete with smaller airlines that will push Delta away from chapter 11 and return to profitability and future success. Analysis Delta will need to shift ticket sales operations away......

Words: 1027 - Pages: 5

Delta Airlines

... Delta Airlines Cynthia Howard-Morgan BUS499 Professor Anderson July 29, 2012 Introduction The longest-running airline carrier, Delta Airlines began in 1924 as a crop-dusting company called Huff Deland Dusters. Delta has since become a world leader in providing efficient, on-time travel, since 1941, the company has been based in Atlanta, where Hartsfield-Jackson International Airport serves as its largest domestic hub and primary base for flights to over 57 countries. The airline also operates four other hubs in major U.S. notably Los Angeles which it has recently reestablished (Delta, 2011). Due to competition from lost-cost airlines, the negative effects of 911 on travel and skyrocketing fuel prices, the company held over $20 billion in debt as of September 2005 Delta declared bankruptcy. Delta was able to emerge from bankruptcy in 2007, achieving profitability that same year. In April, 2008, Delta announced its intention to purchase Northwest Airlines. The two companies combined created the world’s largest airline. Currently it is the only airline to service all six permanently inhabited continents in the world. The company's structure and management approach have constantly evolved in order to maintain competitive in the cutthroat airline industry (Delta, 2011). Delta vision will able them continue to be the world’s largest and the world’s greatest airline. Segments of General Environment Segments that rank the highest would be suppliers and...

Words: 2513 - Pages: 11


...Delta Sigma Theta Sorority I can’t wait to see how this project will finish it seem like I will learn a lot more then I know about this organization. They have a lot of chapters of this organization all over the United States. A lot of people join this organization when they are in their undergraduate program in college it’s a little less expensive when you join undergrad. When you join the chapter as a graduated you pay way more money. I heard the process is a little longer and a little more intense. I can’t wait to see how this project will finish it seem like I will learn a lot more then I know about this organization. They have a lot of chapters of this organization all over the United States. A lot of people join this organization when they are in their undergraduate program in college it’s a little less expensive when you join undergrad. When you join the chapter as a graduated you pay way more money. I heard the process is a little longer and a little more intense. I can’t wait to see how this project will finish it seem like I will learn a lot more then I know about this organization. They have a lot of chapters of this organization all over the United States. A lot of people join this organization when they are in their undergraduate program in college it’s a little less expensive when you join undergrad. When you join the chapter as a graduated you pay way more money. I heard the process is a little longer and a little more intense. I can’t wait to see how this......

Words: 365 - Pages: 2

Delta Airlines

...OVERVIEW OF THE CASE In 2002 Delta airlines faced the unfortunate realization that the competition from low cost carriers like Southwest and JetBlue was becoming a serious problem. Even though Delta had been looking at this problem for a long period of time, the business model of Delta Airlines was organized by function and their solutions generally focused on individual aspects of the firm. For example, the marketing department provided marketing ideas, the customer service department offered customer related solutions etc. Delta realized that they did not have a comprehensive solution to dealing with the low cost carriers in the market. One of the simplest solutions proposed by Delta management was the idea that Delta could launch its own low cost subsidiary, however, looking at the rest of the airline industry, low cost subsidiaries seemed to be ideas that were either immediate failures or unsustainable over time. According to experts, they had “never seen a high-cost carrier transform itself into a low cost carrier”. With or without this option, Delta would have to find a solution to this problem. The airline industry in the United States is immense, with more than 620 million passengers and over $81 billion in fares in 2001 alone. Unfortunately, while immense in size, in terms of profit, the airline industry continued to perform below the average for other industries. Many investments made by the larger carriers were not profitable and the tragedy of 9/11 put more......

Words: 3457 - Pages: 14


...operated by the owner of the mobile operating system, such as the Apple App Store, Google Play, Windows Phone Store, and BlackBerry App World. Usually, they are downloaded from the platform to a target device, such as an iPhone, BlackBerry, Android phone or Windows Phone, but sometimes they can be downloaded to laptops or desktops. Mobile apps were originally offered for general productivity reasons, including email, calendar, contacts, stock market and weather information. However, public demand and the availability of developer tools drove rapid expansion into other categories, such as mobile games, factory automation, GPS and location-based services, banking, order-tracking, and ticket purchases. For this assignment I will focus on two apps, Swell Radio and MyFitnessPal. I am a person who is just getting my feet wet when it comes to the tech sector. I am a beginner, and so far I seem to enjoy apps that are rather simple and productivity based. MyFitnessPal Available on: Website Founded 2005 Founder Albert Lee, Mike Lee Product Czar Warren Wan MyFitnessPal is very useful and is a must have when I want to keep track of my calories consumed and burned on a daily basis. The app’s aim is to make good health attainable and sustainable for everyone. Used by more than 40 million people, MyFitnessPal is the leading resource for taking charge of daily health. This free mobile app started as a website in 2005, when co-founder Mike Lee and his......

Words: 1388 - Pages: 6


...Delta Plastics, Inc. (A) Company Background Delta Plastics, Inc. specialized in the design and manufacture of plastic containers, primarily for kitchen and household use.Their products were sold through merchandise retailers and were recognized for high quality. Delta also had an active R&D group that was continuously working to develop new plastic materials and new product designs. Delta was a recognized industry leader and was aggressively looking to increase brand recognition and market share.Delta’s R&D group had recently developed a new plastic material that tolerates rapid changes in temperature, from heating to deep cooling. This material could be used to make containers for kitchen use that could immediately be moved from the oven to the refrigerator. Unlike glass containers with this capability,the plastic containers would not break or chip. Delta’s marketing group was eager to promote sales of containers made with the new material. Marketing believed the new material could revolutionize the industry, so they pushed for rapid production. They argued that the sooner the new products were available to customers, the sooner the company could corner the market. The Decision The decision whether to initiate production or continue with material testing was made during a heated meeting on April 28. Isabelle Harrison, Director of R&D, stated that more product testing was needed in order to fine-tune the characteristics of the new material. Although there was no......

Words: 552 - Pages: 3


...Scandinavia is part of Northern Europe and is mainly made up of the Scandinavian Peninsula that is located east of Greenland. Scandinavia is usually misconceived as one big country, but instead, is the cultural term used to sum up the five countries that comprise it. The personal experience that I have chosen to talk about for this paper is the Norsk Hostfest that occurs every fall in Minot North Dakota. I had heard of this festival many times, but never made it to Minot to witness it. My husband who works for the advertising company for Hostfest, told me very interesting things about it and said we should go up to experience it. He and I went this past October, and what I saw was some amazing old time bands, cultural vendors, craft booths, and amazing food that was sinful to eat. Norsk Høstfest is a nonprofit Scandinavian Festival held annually in the fall on the North Dakota State Fairgrounds in Minot, North Dakota. The festival, now celebrating its 37th year, has grown into North America’s largest Scandinavian festival with people attending from all over the world. The festival features world-class entertainment, authentic Scandinavian cuisine, Scandinavian culture on display, and handcrafted Norsk merchandise. Norsk Høstfest celebrates Scandinavian culture from Denmark, Finland, Iceland, Norway and Sweden. It is usually a week-long festival that occurs in the early fall. This year, the festival starts on Tuesday, October 1st, and runs through Saturday, October......

Words: 614 - Pages: 3

Improving Delta

...Human Resource Management Delta Case Study: Improving Delta’s Profit Margin Written by Filiz McNamara, Ogochukwu Udekwe and Vicki Troftgruben February 21, 2011 Table of Contents Page Introduction 3 External Environment 3 Internal Environment 18 Systems and Stakeholder Analysis 32 Conclusion 34 Problem Identification 36 Generation and Evaluation of Alternatives 37 Recommendation 38 Decision Implementation 39 References 40 Introduction Delta Airlines was founded by C.E. Woolman, an agriculture extension agent (Anthony, Kacmar, & Perrewe, 2010).  C.E Woolman was not a banker, venture capitalist or war pilot, as many of the competing airlines were.  He didn’t have the aggressive military style that many of the other airline founders had.  What C.E. Woolman instilled within the employees at all levels of the organization is that people matter and should be treated fairly and equitably.  This philosophy led Delta Airlines to be the leader in customer service from the company’s inception through the many mergers over the years.  Through the difficult financial times when other airlines were laying off employees and filing for bankruptcy, Delta continued to pay their people well and keep them employed. There was an exception during the Ronald Allen CEO era of 1987 thru 1997.  Human relations took a significant down turn during his tenure as CEO, especially during 1993 and 1994, but Delta decided to part ways with Allen and began......

Words: 10181 - Pages: 41


...DELTA INDUSTRIAL S.A. DELTA INUSTRIAL S.A is dedicated to the casting of carbon steel, stainless steel, refractory and alloy, gray and nodular iron, super alloys and non-ferrous materials for the manufacture of parts and accessories cast, with rough or machined delivery in our workshops, covering a wide range of needs for all types of melted products industry. DELTA INDUSTRIAL S.A. Currently has a modern fusion system that allows us to produce with efficiency and competitiveness, both pieces of very few kilos, as well as finished pieces up to 3,000 kg. Achieving satisfy all the requirements of our customers. We have a select team of metallurgists and mechanical engineers that efficiently target different areas of the company. In addition to technical and trained and committed, within a modern organizational structure, experienced workers in the industry. MISSION "To offer innovative solutions in parts fused to all industries, applying best practices for the benefit of our employees, customers and shareholders, while respecting the environment" VISION "Become the best choice on the market of cast parts and its applications, being recognized in terms of innovation, best practices of management and financial results" VALUES * Constant growth * Ethics * Care for the environment * Quality of our products and services * Team work * Professionalism * Innovation and creativity * Continuous improvement of processes * Corporate social responsibility ...

Words: 804 - Pages: 4


...CASE STUDY: Delta Airlines Inc. by Benjamin Godman Delta Air Lines is a major American airline and one of the world’s largest air carriers by traffic serving over 330 destinations in over 60 countries on six continents. Originally starting out operating crop dusters and delivery mail in Louisiana, Delta now utilizes over 700 aircraft and subsequent support activities like maintenance and operations. Delta airlines services over 165 million customers worldwide every year by averaging over 5000 flights daily. Delta Air Lines is now the oldest airline operating in the United States and is the result of multitude of airline mergers over the past 80 years that included Pan American World Airways and Western Airlines just to name a few. Its most recent merger with Northwest Airlines in 2010 was its largest in its history and in 2013 finished with $5.7 billion in unrestricted liquidity, generated $4.5 billion in cash from operating activities, reduced debt by $1.4 billion and funded capital expenditures of $2.6 billion and returned $350 million to shareholders. Delta’s 2013 pre-tax profits were up 147% in comparison with 2012. In recent years, Delta was a founding member of the Sky Team Alliance, created Delta One which is an Elite business cabin, introduced flatbed seats for international travel, Delta Comfort+ for increased comfort in the main cabin seating and other amenities to ensure its competitiveness with other airlines such as American Airlines Group Inc.,......

Words: 542 - Pages: 3


...platform for Apple's email servers and calendars. Third-party iOS and OS X app developers are able to implement iCloud functionality in their apps through the iCloud API.[25] Backup and restore[edit] iCloud allows users to back up the settings and data on iOS devices running iOS 5 or later.[26] Data backed up includes photos and videos in the Camera Roll, device settings, app data, messages (iMessage, SMS, and MMS), ringtones, and Visual Voicemails. Backups occur daily when the device is locked and connected to Wi-Fi and a power source. In case of a malfunction of any Apple device, during the restoration process, iCloud offers to restore all data along with App data only if the device was synced to iCloud and backed up. Back to My Mac[edit] Main article: Back to My Mac Back to My Mac, also previously part of MobileMe, is now part of iCloud.[27] As before, this service allows users to log in remotely to other computers that have Back to My Mac enabled and are configured with the same Apple ID. Email[edit] As with MobileMe (and .Mac and iTools before it), an iCloud account includes an email account. Unlike MobileMe and its previous iterations, an email address is an optional part of an iCloud account, in that the user can choose not to use it but can still use the email as their iCloud Apple ID. The email account can be accessed using any standard IMAP-compatible email client, as well as the online web app mail client at the Additionally, on an iOS device,......

Words: 3611 - Pages: 15

About Delta

...Introduction Delta Air Lines Inc. is an international airline based in the United States and headquartered in Atlanta, Georgia. This company was formed in 1924 and grows into a major airline that serves more than 160 million customers each year. With its unsurpassed global network, Delta and Delta Connection carriers offer service to more than 350 destinations in nearly seventy countries on six continents. Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircrafts (“About Delta”). This paper will discuss three recent marketing and operation activities at Delta. First, it will describe the new investment in the expansion of the eBoarding paperless check-in option for customers with smartphones. Second, it will explain the launch of Wi-Fi on Delta’s regional jets. Third, it will introduce the new Economy Comfort cabin of Delta’s aircraft. Paperless eBoarding Since 2007, Delta has been investing money into the technology called eBoarding that allows passengers to obtain an electronic boarding pass on their preferred smart mobile devices. Besides being able to receive their boarding passes on their cellphones, passengers can check in, access security, and board their flight by simply using the eBoarding option. Delta tested this technology for four years. Until the beginning of 2011, the availability of eBoarding pass option has expanded to 69 worldwide locations. Continental Airlines was actually the first airline offering this......

Words: 1194 - Pages: 5

Delta Air Lines

...main line of business. Delta Air Lines is a very well known airline that flies passengers and their luggage to various destinations. In addition to discussing Delta Air Line’s main line of business, how the company implement’s the 4p’s of marketing will also be discussed in this project.   Delta Air Lines When individuals think of fortune 500 companies Apple, Microsoft and the United States Parcel Services are amongst the first to come to mind. Fortune 500 companies are companies that are ranked annually by Fortune magazine and are the 500 largest companies in the United States. The fortune 500 list are based off of the company’s most current figure in regards to revenue. Companies such as Exxon Mobile, Wal-Mart, GE and Chevron have made their way up the fortune 500 list guide a few times in recent years. Being a fortune 500 company gives a company a reputable reputation and image (Fortune 500, 2012). Delta Air Lines is an airline that provides scheduled air transportation to various destinations for passengers and cargo throughout the United States in addition to various countries and continents. Delta Air Lines was originally Huff Daland Dusters in 1924 when it was first originally founded as a c Daland Dusters moved to crop dusting service in Macon, Georgia. Huff Daland Dusters moved to Monroe, Louisiana in 1925 and was then brought by CE Woolman and two additional partners. While under new ownership, Huff Daland Dusters was changed to Delta Air Service and......

Words: 1518 - Pages: 7

Delta which we first start delta leaning (E/RE-0.25) and the price at which we would be working stock first, we can draw the following stock line: , where: P_n = stock price x_n = number of contracts jumper is willing to do at P_n P_StockFirst = price at which we would work an opportunity stock first P_FirstContract = price at which jumper would do its first contract (x = 1) P_DeltaLean = price at which we first start delta leaning Logic: When the opportunity size (Opp_Size) gets smaller, we should check if it is greater than the delta position we have on in contracts (z = ∆_actual/∆_option ) multiplied by our tolerance (n). If the condition is met, we will reference the stock price, the number of contracts we are willing to take at that price, and take off our deltas up to that contract number. For example, if the opportunity size is 100, the delta risk we have on in contracts is 51, and our tolerance is 2, if the stock is at〖 P〗_4, we will take off up to x_4 contracts since 51*2 > 100. If we do end up taking x_4 contracts and the price improves to〖 P〗_5 and z*n>Opp_size, we will take off x_5-x_4 contracts. Thus, as long as the opportunity is in the gap feed, we will keep the number of contracts that we take at each subsequent price level in memory and only be allowed to take up to x contracts if z*n > Opp_Size. If at any point the stock crosses our stock first price (P_StockFirst), we will hedge our deltas to zero by taking z ......

Words: 321 - Pages: 2

Industry Comparison Southwest & Delta

...the commercial airline industry for nearly five decades competing for best quality, comfort, and convenience. Company Overviews: Southwest Airlines (LUV) and Delta Airlines (DAL) have been competitors in the same industry for over fifty years now. Both companies have been enormously successful in their own ways, but as many of us know, the world of commercial travel has seen its share of obstacles lately. The ATA (Air Transport Association of America) reported that domestic airline industry saw an 18 percent decline in revenues in fiscal year 2009 exceeding those from fiscal year 2001 by nearly four percent. This was due to a nearly six percent decline in passenger travel accompanied by a 13 percent plunge in the average price that it cost to fly one mile. Never in the airline industry’s 100-year history has it seen such a sharp decline in business. The challenge of restructuring the industry as whole has surely already begun both internally and publically. As many people who travel see incentives to pick one airline over the other they begin to sit down and pick apart the puzzle of who really offers the best all around deal. A company like Southwest bases its marketing structure on slogans like “Fly Cheap”, and in today’s world that is a very attractive statement. Given that Southwest Airlines only flies domestically here in the U.S one of its largest challenges that lies ahead is going international. Since Southwest started out as a “point-to-point” airline......

Words: 3904 - Pages: 16

12.15 살림9단의 만물상.E273.181214.720p NEXT | The Swarm 1978 Subtitles | Transformers: Armada