Hcs /490 Communication Paper

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Communication Paper
HCS 490

Communication Paper
“With the widespread use of electronic e-mail communication, health care experts are increasingly interested in employing newer technology to improve and lower the costs associated with medical care” (Zickmund & et. al, 2008). Good characteristic of health care depends on the health care provider’s ability to correspond effectively diagnosis and care for, in addition to providing proper health education information. Written and verbal communications have been customarily the principal means for sharing health information. Modern technology, such as Internet functions for communication among health care providers and patient are rising as a different feasible possibility for patient communication. E-mail has taken on importance as a form of communication that is accessible to consumers and health care providers.
The use of e-mail by health care providers’ permits him or her to follow-up patient care. E-mail establishes a written documentation that eliminates uncertainty about what information the health care provider wishes to share. E-mail can give support to the health care delivery procedures by permitting written follow-up instructions, test results, and educational materials for patients, in addition to, a way for patients to reach easily his or her physician on n0n-emergency health questions. At the same time, concerns of privacy, confidentiality, and security must be dealt with to make sure the efficacy and effectiveness of e-mail.
According to (Zickmund & et. al, 2008), “Recent studies have found that patients have adapted to the introduction of technologies, such as email.” Despite privacy concerns, an encrypted e-mail system is used to provide security and privacy in the e-mail system of patients and health care providers. The encryption reduces patient reluctance to use the system.
Patient…...

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