Influence Group Paper

In: Business and Management

Submitted By schmidt2002
Words 706
Pages 3
Influencing Group Communication
Erika Schmidt
BCOM/230
January 28, 2013
Dr Ed

Influencing Group Communication

The five bases of power are coercive power, reward power, legitimate power, expert power, and referent power (Stephen P. Robbins, Timothy A. Judge, 2009). The three types of formal power are coercive, reward, and legitimate. Coercive power, this source of power is also problematic and can be subject to abuse, cause unhealthy behavior, and dissatisfaction in the workplace. Reward power this source of power often give rewards for doing what they want with a highly probability they will do it. Legitimate power this source of power that provides social hierarchies, cultural norms, and organizational structure like the CEO, a minister, a president, people holding official positions. The two types of Personal power are expert power, and referent power. Expert power happened when demonstrate expertise and people tend to trust and respect what is say. Referent power this source of power is referent to a charisma, charm, admiration, or appeal, and one person respect another, and strongly identifying with that person in some way. (French and Raven's Five Forms of Power, copy)
These bases of power affect communication at ADT in different ways. My department FSC (field support services) holds 15 teams and each team has between 14 to 16 team members, some of the supervisors use different bases of power to accomplish the work. The most effective power is the reward power that give recognition to the members when accomplish the productivity. Some of the supervisors recognize every month the best member who gets 100% quality and performance with a gif card, something simple but motivates the group to be the first. At the same time the supervisors are motivated to be the best when manager give him or her juicy bonuses every month when the team obtain the best…...

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