Information System Business Problem Dimensions

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CheckPoint: Information System Business Problem Dimensions

There are actually six dimensions to business problems. The six dimensions are operational efficiency; new products, services, and business models; customer and supplier intimacy; improved decision-making, competitive advantage; and survival. The three I will provide examples are operational efficiency, customer and supplier intimacy, and improved decision-making. Businesses continue to search for ways to improve on operational efficiency. Wal-Mart for example, took supportive management, business practices, and information systems and perfected it to gain operational efficiency at its best. New products, services, and business models are tools for information systems and technologies. Apple Inc. took an old way of selling music and improving the way the music is sold. Apple Inc. provided a new service to sell music (a new product) that creates profit for the company. Improved decision-making comes from making an informed decision form the right type of information. Verizon Corporation took a Web-based program to provide its managers precise real-time data to improve decision making in repairing services, improving products, and selling products.

Information technology contains all the hardware and software components that a business needs to assist a business in achieving its objectives. These may consist of PDAs, computers, blackberry phones, and many other electrical and computer devices for the hardware department. For the software portion, it may include Microsoft Office, Linux, Windows, and many other software that can be found in computers to support business work. An information system is an array of pieces that collect, process, store, and distribute information to assist with decision-making and the control in a company. Information system also helps upper and lower level employees…...

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