Management Case Study

In: Business and Management

Submitted By patrickstence
Words 4207
Pages 17
Mgmt 7135: SEMINAR IN ORGANIZATIONAL BEHAVIOR
-------------------------------------------------
Dr. Robert Taylor
Kristina R. Wilhelm, 2012

Table of Contents MBTI model: 3 Problem-solving model 4 Motivation: Performance-model 5 Value of reward 5 Perceived Effort- Reward Probability 5 Skills ability and traits 6 (1) Drive 6 (2) Leadership motivation 7 (3) Honesty and integrity 7 (4) Self-confidence 8 (5) Cognitive abilities 8 (6) Knowledge of business 9 Role Perceptions 9 More traits to be considered: 10 Any other relevant motivation models 11 Expectancy Theory 11 Equity Theory 12 Herzberg-Theory 12 Job Characteristics Model 13 Reinforcements and Rewards 13 Price System 14 Equity Theory and Justice 14 Communication 15 Leadership 16 Smartfic 16 MBO sessions 17 Vroom model 18 Conflict 19 Conflict process model 19 Reward System 20 Additional considerations 20 My role 20

This paper will analyze the possible causes of the performance deficiencies in Tony and his sales staff, and propose potential solutions suggested by each particular potential cause using several leadership models discussed in class. The paper will finish by analyzing possible improvements of my own behavior as the regional director of Happy Face Frozen Foods (HFFF) with respect to my part in this district’s weakness.

One of the obvious weaknesses in the communication between Tony and me seems to be that we have different personalities as revealed by the Mypers-Briggs Type Indicator/MBTI model.
MBTI model:
Tony’s personality is described as an ISTJ (the introvert, sensing, thinking and judging type) while my personality type is the opposite with ENFP (the extrovert, intuition, feeling and perceiving type) by the MBTI model. Since each type represents a set of strengths and weaknesses, we will start by analyzing Tony’s…...

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