Management Chapter 1

In: Business and Management

Submitted By lanzcergreen
Words 623
Pages 3
Chapter 1
Introduction to Management

Figure 1.1: Four Reasons To Study Management

Important Managerial Skills
• Technical Skills Expertise in a particular area —

marketing, accounting, finance or human resources

• Human Skills Abilities in getting along with people, leadership, helping others to be motivated, communication and conflict resolution

• Conceptual Skills The ability to think about complex and broad organization issues

Types of Managers
• First-Line Supervisors – Manage the work of employees who are involved in the actual production or creation of an organization’s products or services. • Middle Managers – Manage first-line managers and others. • Top Managers – Have organization-wide managerial responsibilities—Chief Executive Officers (CEOs), Vice-Presidents, and Board Chairs

What is Management?
• Management – The process of planning, organizing, leading and controlling human and other organizational resources towards the effective achievement of organizational goals. • Organization – A goal-directed (planning), deliberately-structured (organizing) group of people working together (leading) to achieve results (controlling).

Functions of Management (Fayol)
• Four Management Functions: – Planning – Organizing – Leading – Controlling

Managerial Roles (Mintzberg)
• Interpersonal Roles
– Leader, Liaison and Figurehead

• Decisional Roles
– Resource Allocator, Negotiator, Entrepreneur, Crisis Handler

• Informational Roles
– Monitor, Disseminator, and Spokesperson

Fayol’s Functions and Mintzberg’s Roles
Fayol Planning Mintzberg Entrepreneur, negotiator, spokesperson

Organizing Leading Controlling

Resource allocator Leader, liaison, disseminator Monitor, crisis handler, figurehead

Defining “Effective” Management
• Effectiveness
– Choosing the “right” organizational goals to pursue • What about moral…...

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