Management Information System - Strategy & Technology

In: Computers and Technology

Submitted By mathuratin
Words 490
Pages 2
Strategy & Technology Pg 69-77

Major sources of competitive advantage
Brand Scale Switching Costs & Data Differentiation Network Effects Distribution Channels

Brand
A firm’s brand is the symbolic embodiment of all the information connected with a product or service. A strong brand proxies quality and inspires trust Viral Marketing (consumer promotes product or service if a firm performs well) Brands
Amazon eBay Google

Viral Marketing
Google Hotmail Skype eBay Facebook YouTube

Scale
Business benefit from economies of scale when the cost of an investment can be spread across increasing units of production or in serving a growing customer base. A growing firm may also gain bargaining power with its suppliers or buyers. Scale of technology of investment can also act as a barrier to entry, discouraging new, smaller competitors. Economies of scale
BlueNile (sold as many diamonds in 1 year with one location as a traditional jeweler would with 116 stores.)

Bargaining power with suppliers or buyers
Dell (make concessions) eBay (raise auction fees)

Scale of technology
Intel (pioneer in cutting edge technologies) Google (runs on an estimated 450,000 to 1 Mio servers)

Switching costs & data
Switching costs exist when consumers incur an expense to move from one product to another. Data can be a particularly strong switching cost for firms leveraging technology. In order to win customers from an established incumbent, a late-entering rival must offer a product or service that not only exceeds the value offered by the incumbent, it must exceed the incumbent’s value and any customer switching costs. Switching costs
Netscape once held 80% market share in web browsers, but when Microsoft began bundling IE with Windows & AOL, Netscape’s market share plummet.

Data
A customer who enters her profile into Facebook may be unwilling to try rivals – even…...

Similar Documents

Human Resources Management and Information Systems Technology

...HUMAN RESOURCEs MANAGEMENT INFORMATION SYSTEM li siyao. 20376216. s242li@uwaterloo.ca. october 3rd 2012 Table of Contents 1.0 INTRODUCTION1 2.0 BUSINESS PROCESSES AUTOMATION4 2.1 Employer Branding 5 2.2 Training and Development6 2.3 Hiring Employees7 2.4 Evaluating Employee Job Performance7 2.5 Enrolling Employee in Benefit Plans7 2.6 Termination, Resignation and Performance Related Dismissal7 2.7 Reward and Recognition7 2.8 Payroll7 3.0 BUSINESS INTELLIGENCE4 3.1 The Distribution of Salary Between Positions5 3.2 Distributions of Gender in the Workplace by Rank6 3.3 The Average Length of Service of Current Employees7 3.4 The Educational Background of Employees7 3.5 Number of Co-op Students Who Continue With the Company7 3.6 Attendance Rate of Training Seminars7 3.7 Nationality of Current Employees7 3.8 Average Time it Takes for Employees to Obtain a Raise, Percentage Raise Increase7 1.0 introduction Human resources management is the most important aspect when it comes to attracting, training and retaining talent. Smart consulting is currently experiencing high staff turnover rate due to poor human resources management techniques. It is suggested to utilize information system management is to better direct human resources. This report seeks to address what human resources processes can be automated and which roles need to be manually carried out. Furthermore, it seeks to list all business intelligence data that can be obtained from......

Words: 1901 - Pages: 8

The Role of Information Technology in Management

...as “Employee Champions” whose primary function was to engage in one-on-one interactions with people communicating organizational policies and procedures, collecting resumes, explaining company benefit packages, etc. In the past two decades, the internet has become a powerful information tool that has revolutionized business practices by facilitating changes in how organizations conduct business. The purpose of this paper is to describe how information literacy influences the Human Resource profession and how the internet has effected change in how HR departments deliver services as well. Implementing electronic human resources (e-HR) to conduct Human Resources (HR) transactions using internet technology has manipulated not only individual performance and behaviors ensuring business success it has revolutionized how people view HR (2010). Human Resources Office (HRO) The concept of Information Literacy in the Forest Service HRO and its influence is constantly evolving. The Albuquerque Service Center creates and designs ten Human Resource Offices across the United States based upon the need for HR operational expertise and superior customer service to meet service team requirements. Information Literacy influences the HRO functional effectiveness by ensuring compliance to government and agency effectiveness. The ASC recently implemented standards that close the gaps between agency and customer needs and program efficiencies. The ASC organizational model comprised......

Words: 1107 - Pages: 5

Information Technology Management

...Introduction Since the growth of information technology there has been a change in the banking industry from branch banks and paper to net working and digitized banking services. The ways of communicating information and knowledge through computers has truly changed the way we think, work and live. A good example is through Information Systems, which can be defined as any method of communication knowledge from one person to another and/or from one source to another. It works by providing the best possible information to its users while also taking into account that different users with their own specific tasks may need their information presented in different ways. Improving the ways users retrieve, identify and respond to information. In contrast to a data system, that simply provides raw data to the user. Competitive advantage in the digital economy is even more important now than ever before, as for some businesses the impact of the digital economy is groundbreaking. The fast changing technologies, markets and the appearance of new business models have introduced major changes in industry structure shifting the nature of competition while keeping the core business but not the core business of most firms , not changing the, instead information systems simply offer tools that can increase the company’s success through the traditional sources of competitive advantages - be it reduced expenses, enhanced customer service, or superior management......

Words: 1919 - Pages: 8

Formulating Information Systems Risk Management Strategies Through Cultural Theory

...emeraldinsight.com/0968-5227.htm IMCS 14,3 Formulating information systems risk management strategies through cultural theory Aggeliki Tsohou, Maria Karyda and Spyros Kokolakis Department of Information and Communication Systems Engineering, University of the Aegean, Samos, Greece 198 Evangelos Kiountouzis Department of Informatics, Athens University of Economics and Business, Athens, Greece Abstract Purpose – The purpose of this paper is to examine the potential of cultural theory as a tool for identifying patterns in the stakeholders’ perception of risk and its effect on information system (IS) risk management. Design/methodology/approach – Risk management involves a number of human activities which are based on the way the various stakeholders perceive risk associated with IS assets. Cultural theory claims that risk perception within social groups and structures is predictable according to group and individual worldviews; therefore this paper examines the implications of cultural theory on IS risk management as a means for security experts to manage stakeholders perceptions. Findings – A basic theoretical element of cultural theory is the grid/group typology, where four cultural groups with differentiating worldviews are identified. This paper presents how these worldviews affect the process of IS risk management and suggests key issues to be considered in developing strategies of risk management according to the different perceptions cultural groups have.......

Words: 9716 - Pages: 39

Information Technology – Oriented Strategy

...INFORMATION TECHNOLOGY – ORIENTED STRATEGY * Daniel Bell (1985) examined the sociological consequences of information technology. * Bell was an American sociologist, writer, editor, and professor emeritus at Harvard University who was best known for his contributions to post-industrialism. * One of his most influential books was entitled The Coming of Post-Industrial Society. * The three components to a post-industrial society, according to Bell: * a shift from manufacturing to services * the centrality of the new science-based industries * the rise of new technical elites and the advent of a new principle of stratification. *  Gloria Schuck and Shoshana Zuboff looked at psychological facets. * Zuboff claims that information technology is widening the divide between senior managers and operational level managers. She also claims that prior to widespread use of computer systems, managers, even at most senior level, engaged in both strategic decisions and routine administration but as computers facilitated, these activities move down the hierarchy. * In 1990, Peter Senge collaborated with Arie de Geus and theorized the importance of the use of information in the success of the organization. * Learning organization is an organization where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective......

Words: 699 - Pages: 3

Information Technology Project Management,

...Solutions to Accompany Information Technology Project Management, Third Edition ISBN 0-619-159847 Course Technology MIS Series Companion Web Site: www.course.com/mis/schwalbe Kathy Schwalbe, Ph.D., PMP Table of Contents CHAPTER 1 1 CHAPTER 2 3 CHAPTER 3 7 CHAPTER 4 9 CHAPTER 5 13 CHAPTER 6 18 CHAPTER 7 22 CHAPTER 8 27 CHAPTER 9 31 CHAPTER 10 35 CHAPTER 11 38 CHAPTER 12 41 APPENDIX A 44 APPENDIX B 49 APPENDIX C 51 List of solution files available with the Instructor Resource material: CHAPTER 1 Introduction to Project Management Discussion Questions 1. Why is there a new or renewed interest in the field of project management? More and more projects are being done by a variety of organizations. The projects are more complex and often involve the use of new technologies. Organizations are struggling to find better ways to manage their projects. 2. What is a project? How is it different from what most people do in their day-to-day jobs? A project is “a temporary endeavor undertaken to create a unique product or service” (PMBOK( Guide, 2000, p. 4). Projects are different from day-to-day activities primarily because they have focused goals and definite beginning and ending dates. 3. What is project management? Briefly describe the project management framework. Project management is “the application of knowledge, skills, tools, and techniques to project activities in......

Words: 31209 - Pages: 125

Information System and Technology

...company has achieved great success by taking the strategy of concentrating on a target market area. However, the appearance of Web-based shops and music download services brings negative impacts to the revenue of BPM company. Meanwhile, the deficiency of using information technology and Internet and inefficient management methods also create potential risks for the company’s future development. On account of this, BPM need a new business strategy to adjust the current production model in order to enhance competiveness among competitors and increase the profits of BPM Company. Problems and the New Business Strategy: From the BPM scenario, there are several problems that may hinder the development of the company. First of all, the company’s utilization of information technologies and the Internet is deficient, which only contains the costumer accounting, invoice production package based on the office LAN that may lead to inefficiency. Secondly, BPM’s website is mainly used to get publicity for the business and provides new releases information for record retailers, however, it is unable to place order through the website. Orders from shop holders are placed by telephone, tax, and email of one sale representative and then hand write on pre-prepared form which is a kind of time wasting. Thirdly, when an order is placed, the order file has to be photocopied again and then sent to a manual card system to update stock information, however, this may bring negative impacts on......

Words: 1486 - Pages: 6

Information Technology Management

...INT401I/202/0/2013 Tutorial Letter 202/0/2013 Information and Technology Management IV INT401I Year module School of Computing This tutorial letter contains the model answers to assignment 1 & 2, and the Oct/Nov 2013 examination and Jan/Feb 2014 supplementary examination preparation notes. Bar code CONTENTS 1 TUTORIAL MATTER THAT YOU SHOULD HAVE RECEIVED TO DATE .................................. 3 Plagiarism ................................................................................................................................... 3 2 THE MODEL ANSWERS TO ASSIGNMENT 1 ........................................................................... 3 3 THE MODEL ANSWERS TO ASSIGNMENT 2 ........................................................................... 6 4 THE OCT/NOV 2013 EXAMINATION AND JAN/FEB 2014 SUPPLEMENTARY EXAMINATION PREPARATION NOTES ............................................................................................................12 2 INT401I/202 1 TUTORIAL MATTER THAT YOU SHOULD HAVE RECEIVED TO DATE Title Description TUTORIAL LETTER 101/0/2013 Tutorial letter 101 contains important information about your module. VERY important information. TUTORIAL LETTER 201/0/2013 TUTORIAL LETTER 202/0/2013 Tutorial letter 202 contains the model answers to assignment 1 & 2, and the Oct/Nov 2013 examination and Jan/Feb 2014 supplementary examination preparation notes (this tutorial letter). Plagiarism NB: Plagiarism is the act of taking......

Words: 4310 - Pages: 18

Bshs 375 Information Management Systems & Technology in Human Services

...BSHS 375 Information Management Systems & Technology in Human Services http://homeworklance.com/downloads/bshs-375-information-management-systems-technology-in-human-services/ BSHS 375 Information Management Systems & Technology in Human Services BSHS 375 WeeK 1 DQ 1 Identify one health information technology advancement in the last decade that had an impact on human services and is not mentioned in the readings. Describe that impact and how it improved the delivery of the service. BSHS 375 WeeK 1 DQ 2 Discuss the benefits and limitations of integrating technology into a human services organization. Identify best practices that would invest human service practitioners in the process BSHS 375 WeeK 1 Individual Assignment – Information Technology Timeline Worksheet Complete the University of Phoenix Material: Information Technology Milestones Worksheet, available on the student website. BSHS 375 WeeK 1 Individual Assignment – Interoperability Paper Write a 1,050- to 1,400-word paper discussing interoperability. Include the following topics in your paper: • Identify one kind of human services organization—for example, mental health provider or foster care provider—and describe the services provided. • Investigate and describe the three methods of interoperability. • Discuss how each method of interoperability could be integrated into the selected organization and the advantages and disadvantages of each method. • For each......

Words: 1575 - Pages: 7

Management Information System

...INTRODUCTION. Adoption of emerging technologies prior to their proven value is both acceptable and normal in today’s globalized economy. In current global environment, organizations all around the world have to constantly facing challenges to hold the competitive advantage. Firms that refuse to change their approach face declining sales, obsolescence, and potential bankruptcy. The global world is characterized by more competition, diverse work force, continuously changing customers’ needs, and new technological changes, etc. The adoption of emerging technology in business is broadly studied but the resulting research has produced inconsistent results (Brandyberry, 2003). An organization is define as a group of persons that team up together to work to achieve the organization strategy. Organizational strategy can be defined as a plan for interacting with the competitive environments to achieve organizational goals. According to Charlesmore Partners International (2008), organizational strategy is a clear definition of how the organization needs to change – over time - in order to be able to deliver the strategy of the enterprise and an actionable plan of how to make the transformation. This requires both the thinking and analysis to compare current state to desired state and define the gap, and the execution capabilities to make the requisite changes happen. Other definition of organizational strategy is a plan for interacting with the competitive environments to achieve......

Words: 11702 - Pages: 47

Bshs 375 Information Management Systems & Technology in Human Services

...BSHS 375 Information Management Systems & Technology in Human Services http://homeworklance.com/downloads/bshs-375-information-management-systems-technology-in-human-services/ BSHS 375 Information Management Systems & Technology in Human Services BSHS 375 WeeK 1 DQ 1 Identify one health information technology advancement in the last decade that had an impact on human services and is not mentioned in the readings. Describe that impact and how it improved the delivery of the service. BSHS 375 WeeK 1 DQ 2 Discuss the benefits and limitations of integrating technology into a human services organization. Identify best practices that would invest human service practitioners in the process BSHS 375 WeeK 1 Individual Assignment – Information Technology Timeline Worksheet Complete the University of Phoenix Material: Information Technology Milestones Worksheet, available on the student website. BSHS 375 WeeK 1 Individual Assignment – Interoperability Paper Write a 1,050- to 1,400-word paper discussing interoperability. Include the following topics in your paper: • Identify one kind of human services organization—for example, mental health provider or foster care provider—and describe the services provided. • Investigate and describe the three methods of interoperability. • Discuss how each method of interoperability could be integrated into the selected organization and the advantages and disadvantages of each method. • For each......

Words: 1575 - Pages: 7

Strategies and Methods of Technology Management

...Strategies and Methods of Technology Management James Teacher MGMT 447 Sunday, August 28, 2011 Abstract In this essay, information on the identification of issues and concerns of what causes poor technology management will be addressed. The strategies and methods will show how the issues and concerns for technology will be corrected and turn the company around. The timeframe will show how the information will get done within the 6 month period along with what type of strategy will be used. The identification issues that need to be address which is causing poor technology management are privacy issues. Privacy issues can cause the identities of employers and employees to be at risk and stolen because personal information is the fundamental component for the technology systems with a company (“Technology Management”, 2011). By addressing the issue of privacy, the employees and other employers should be aware of the issue. Most jobs require a log-in to be able to access computer information within the workplace. To prevent poor technology, the company has to use legislation and technical decisions or combine them using all 4 methods which are legal, technical, security, and police. When it comes to using legal, the company should enforce a data protection regulation or human rights regulation with the company’s handbook. These regulations will make sure no one (including employers) within the company will have access to personal information without permission......

Words: 1023 - Pages: 5

Information Technology Management

...Chapter 1 1. How are information systems transforming business and what is their relationship to globalization? E-mail, online conferencing, and cell phones have become essential tools for conducting business. Information systems are the foundation of fast-paced supply chains. The Internet allows many businesses to buy, sell, advertise, and solicit customer feedback online. Organizations are trying to become more competitive and efficient by digitally enabling their core business processes and evolving into digital firms. The Internet has stimulated globalization by dramatically reducing the costs of producing, buying, and selling goods on a global scale. New information system trends include the emerging mobile digital platform, online software as a service, and cloud computing. 2. Why are information systems so essential for running and managing a business today? Information systems are a foundation for conducting business today. In many industries, survival and the ability to achieve strategic business goals are difficult without extensive use of information technology. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/ supplier intimacy; improved decision making; competitive advantage; and day-to-day survival. 3. What exactly is an information system? How does it work? What are its management, organization, and technology components? From a technical...

Words: 8338 - Pages: 34

Management Information System and Management

...and use of computer-based information systems that help businesses achieve their goals and objectives. Development:  Information systems are built for business professionals (you) to use.  You need to take an active role in specifying system requirements and in managing development projects to ensure that the system meets your needs and the organization’s needs. Use:  You need to learn how to use to accomplish your goals.  You have responsibilities for protecting security of system and data.  You have responsibilities for backing up data.  You will help in recover systems and data. • What is a System? Definition: A system is a group of components that interact to acheive some purpose (human body/ car)  System Thinking: look to all the components and try to find the best solution.  One-Dimension Thinking: not all the components are taken into consideration; we end up taking the wrong decision.  Example: Morocco, government has decided to make the legislation about the traffic tougher. But we still have many accidents. It was not the best decisions. They should have had adopted a system thinking by increasing the policemen salaries, improving infrastructures, making sure that people who get their driving license deserve it, basing the fines on the income of the drivers like they did in Finland. • What is IS? Definition: an assembly of hardware, software, data, procedures, and people that interact to produce information. 5 components framework:......

Words: 4270 - Pages: 18

Information Systems Technology

...LONDON SCHOOL OF COMMERCE Information Systems Technology BA (Hons) Semester 2 – Re-Submission 20th of August 2010 Rafael Garcia 0770PRPR0209 Lecturer: Carolina Gomez BA – IST – Information Systems Technology LSC June 10 – September 10 Contents Page 1. Introduction ------------------------------------------------------------------------- 3 2. Business Planning ----------------------------------------------------------------- 4 3. NocturneBooze ---------------------------------------------------------------- 5 3.1.www.nocturneboozeonline.co.uk ----------------------------------------------- 5 4. Day to Day Operations ------------------------------------------------------- 6 5. Financing the Business ------------------------------------------------------- 6 6. Suppliers ------------------------------------------------------------------------- 6 7. Equipment ------------------------------------------------------------------------- 7 8. Employees ------------------------------------------------------------------------- 9 9. NocturneBooze Menu ---------------------------------------------------------------- 10 10. Potential Customers ---------------------------------------------------------------- 11 11. Location ------------------------------------------------------------------------- 12 12. References ------------------------------------------------------------------------- 13 Rafael Garcia - Page 2 of 13 BA – IST – Information Systems Technology LSC June 10 –......

Words: 2034 - Pages: 9

Ania/ Anne with an E | cattina123 | iJarH3ad