Morale of the Employees

In: Business and Management

Submitted By Renina
Words 2674
Pages 11
“Does the Morale of the Employees Affect their Performance?”
GM 591: Leadership and Organizational Behavior
Professor Patricia Anderson
June 16, 2012

Introduction:
The organization that will be the topic of discussion in my final project paper is Devcon Security. Devcon Security was founded in 2004 by a Management Team having more than 100 years of security experience. We are one of the fastest growing security companies in the country by building a strong, satisfied, and safe customer base while earning a rock-solid reputation.
With the most modern technology available, we provide specialized security based on the specific needs of each individual customer. While other security companies try to increase profits by reducing costs, at Devcon we are increasing our business and maintaining customer loyalty through state-of-the-art equipment, the worlds highest rated monitoring centers, and superior customer service.
At Devcon Security, our philosophy is simple; provide each and every customer with a superior quality, easy-to-use security system solution that is backed by an exceptional level of customer services and support. Beginning with the first day you contact us, through your security system installation and beyond - we will be here to assist you in any way we can. Help is a quick phone call away. From residential home security systems and small business security solutions to large, comprehensive commercial alarms and video surveillance systems, our experienced team of professionals will help you choose the custom solution that meets your individual security needs. Regardless of which package you select, you can always count on Devcon to deliver the highest level of protection. We are also proud to be among only a few security companies to have a 5-Diamond certification from the Central Station Alarm Association. (devconsecurity.com) As an…...

Similar Documents

Leadership and Employee Morale

...decisions to help their clients. Employees are also complaining that they are never recognized for their accomplishments and that the organization never takes the time to celebrate major accomplishments. Due to these problems, the organization has low morale and they are now losing market shares. This first complaint that mid-level managers believe that they are not given the freedom to make the decisions involving their clients involves trust issues. Kouzes and Posner (2010) wrote an article regarding truths in leadership. One of the truths is about trust. They wrote that “trust is the social glue that holds individuals and groups together.” They go on to say (…that level of trust others have in you will determine the degree of influence you have.” If the organization’s upper management trusted their mid-level managers to make their own decisions and trust that they will not hurt the organization, this would improve morale and could improve productivity. An article by Laura Walter (2011) states that a study by the University of Iowa’s Tippie College of Business has shown that empowered employees are more innovative, perform better at their jobs and have higher job satisfaction. So, when management empowers their employees to make decisions on their own, the employees will realize that they are trusted enough to do what is right for their clients and for the organization. Another problem at Leadership Today was that employees did not feel that they were......

Words: 492 - Pages: 2

Morale of Managers

...their company in a better position and ahead of their competition. The manager I would hope to be is one that is a team player. Being a team player, makes your employees feel like everyone is in together. I want to be the manager who is committed to working with a team of people for the overall improvement of the entire team. Showing my team of employees that I am interested and in growing the company because in the end will not only benefit myself but everyone involved. I also want to be the manager who everyone can feel like they can trust and depend on to get things accomplished on a timely basis. Having an optimistic and positive attitude is also an important characteristic for a manager to have each day. Possessing this upbeat attitude will keep employee morale up and the company moving forward. I don’t expect to become a manager directly out of college, because being a manager takes time to build up too. However, when I do become a manager I would hope that during my career I have developed the necessary strong leadership skills that are needed to lead a strong team of people. Some of those skills would include, having the confidence and experience to be a good public speaker, someone who can delegate tasks accordingly. Finally, I want to be that manager that does not micro-manage his employees and shows his employees the trust in their abilities to get the job done....

Words: 314 - Pages: 2

Low Employee Morale

...------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Evaluating factors contributing towards low employee morale in the community services directive of Polokwane Municipality ------------------------------------------------- ------------------------------------------------- A Research Proposal ------------------------------------------------- ------------------------------------------------- by ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Josephine Malesheka Mathole ------------------------------------------------- ------------------------------------------------- Student No. 271199 ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- To be submitted in part fulfilment of the requirements for the ------------------------------------------------- BBA Honours degree ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- at ------------------------------------------------- ------------------------------------------------- SOUTHERN BUSINESS......

Words: 2690 - Pages: 11

Principle of Morale

...Principles of Morale • Entomology The origin of the word morale comes from the French word "moral" which refers to good conduct. French has two different version of the word--"le moral," which relates to temperament, and "la morale," which refers to morality. The word was first used in 1831 in reference to "confidence" in military matters. • Definition of Morale Morale or esprit de corps is an intangible that refers to the ability of a group of people to maintain confidence in an institution, goal or practice. If a specific group---which can be as large as a nation or the employees of a company, to as small as a neighborhood or family---has faith it is moving in the right direction, then morale is said to be high or good. If the group begins to losing faith, that is when morale becomes low or bad. Morale is not related to "morality" or knowing the difference between right and wrong. Morale is the spirit of active devotion to the persons working together for a common purpose. It is also called (Esprit de corps). It refers to sense of belonging. This fosters the team spirit, i.e. the spirit of working together to achieve objectives effectively. It is the capacity of a group's members to maintain belief in an institution or goal, particularly in the face of opposition or hardship. Morale is often referenced by authority figures as a generic value judgment of the willpower, obedience, and self-discipline of a group tasked with performing duties assigned by...

Words: 416 - Pages: 2

Employees

...term paper IN ENGLISH 2 Employees 1 Running Head: EMPLOYEES All About Employees Caballero, Jobeah D. Mindanao State University Ma’am Julita E. Arsenal English 2 Employees 2 All about Employees In order for an organization or company to succeed, meet its goals and be dynamic, there are many factors that have to be considered. It is not just about making the employees satisfied and happy with their jobs, not just about having that competitive edge against other companies, not just knowing what to do or how to do things in order to be called ‘successful.’ A company that is bound to be successful would consider employees as one of its priorities. A company must take care of its employees the same way employees contribute to the organization they are working for. Quest Diagnostics is a company that was known all over the world. It offers clinical laboratory services and is the leading provider of diagnostic testing, information and services (questdiagnostics.com, 2000-2007). Quest Diagnostic is a big company, employing more than 38,500 (AARP.org, 1995-2007). Usually, such big companies face a lot of problems when it comes to dealing with their employees. Due to the diverse population in the company and the diversity of work, it is hard to maintain a working environment that suits everyone. The following passages delve into the factors that organizations or companies like Quest Diagnostics must consider. Compensation and Benefits What should be......

Words: 2210 - Pages: 9

Communicating with Employees

...Communication is the key to any business's success because without effective communication, there is no structure; this is why communicating with employees is very important. In the Leadership Theory and Practice textbook, one of the strengths of the Leader-Member Exchange Theory states, "LMX theory is noteworthy because it points out the importance of communication in leadership." This tells us "Communication is the vehicle through which leaders and subordinates create, nurture, and sustain useful exchanges" (Northouse, 2013). Furthermore, in order to reinforce its expectations of the company, management should use simple and direct language when communicating their expectations of the employee. This should be done on a continual basis to ensure that their message is completely understood. When communicating with employees, management should be very clear, concrete, and concise on their expectations. According to the MGMT3 textbook written by Chuck Williams, he states, "There are many types of communication-formal, informal, coaching/counseling and nonverbal- but they all follow the same fundamental process.'' (Williams, 2011) He later implies that "Sometimes messages are poorly communicated simply because they are delivered using the wrong communication medium, which is the method used to deliver a message" (Williams, 2011). In an article titled Communication Provides Foundation for Being a Best Place to Work written by Kathleen Skidmore-Williams she affirms the......

Words: 929 - Pages: 4

Team Morale

...1. What is the major problem or opportunity facing Dave? The major problem that Dave is facing is the low morale of his team. From that issue, other issues have grown over time. The team does not work well together like it used to, the team has stopped caring for their trucks, and each member of the team has been vying for the new truck. Dave is also afraid of losing one of his team members because they would be hard to replace. 2. What are the courses of action available to the decision maker? Describe the possible impact of each action on the team members, the company, and Dave. Dave, the decision maker, can make an effort to increase the morale of his team through bonding programs or something similar. He also needs to select a better way to decide who gets the new truck. The first new truck went to a junior employee whose truck was not very old. This was the cause of the decrease in morale, which is likely because the senior employees whose trucks are older did not feel appreciated. Dave could give the second new truck to the member with the most seniority and the oldest truck, which would be George, but that may cause some issues still; other team members may feel like they are worth less than the others. Dave could randomly select who gets the truck by doing a drawing of some sort, but that may leave a feeling of unfairness amongst the team members. Dave could also make it a competition of some sort, but that will likely increase the tension between the team......

Words: 374 - Pages: 2

Employees

...work by increasing the hours of the employees. Creating more hours to the employees is going to engage more customer service interactions and generate more business to the company. Full time employees value their job because they can make enough money to support their families part time employees sometimes they don’t value their job because they can easily find another job. If you increase the hours to the part time employees you encourage them to do a better job because they know you value them. I know that the company base their schedule based on projected sales from the previous years but if the company is not well staff they can lose potential business because they are not helping customers. I understand that corporate mandate the hours but what happens when we have a spike of business. Are we going to left unattended customers roam around the store without being help because we don’t have any hours to give to the employees? For example, if I go grocery shopping and I’m looking for specific item and I can’t find it I’ll not be able to purchase that item. If there is not employee available to help me find it, the store is going to lose business. By putting more employees helping customers you can generate more profit. I know that the company is trying to balance labor and profit to a point but overworking employees and not giving the enough time to complete their task is not the right way to do things. Soon or later the employees are going to get tired and......

Words: 395 - Pages: 2

It and Employees

...Parsons (1988) reported that empirical research on job changes due to computerization is surprisingly sparse. Thus, research to date seems mixed in its understanding of the effects of information technology on work and workers. Most researchers agree that the research is not convincing in that it lacks clear conceptualization and rigorous experimental research designs, and consequently, has left many basic questions unanswered (Attewell & Rule, 1984; Beard, 1991). Therefore, the question remains: what is the impact of information technology on workers and the jobs they perform? The purpose of this study is to trace over time how the implementation of an IT system to replace a manual one affected the nature of the jobs and the attitudes of employees in a warehouse operation. Information Technology Information technology refers to computer mediated work where a task is accomplished through the medium of the information system rather than through direct physical contact with the task (Zuboff, 1985). Two basic opposing views exist with regard to the impact of information technology on individuals. First, some argue that the computerized workplace is inhumane and Page 3 Impact of Technology on Workers WP 97-11 workers' jobs are robbed of enriching elements (Attewell & Rule, 1984). These deskilled jobs produce dissatisfaction, alienation, and reduced motivation to perform. On the other hand, some argue that the computer liberates people (Mesthene, 1970). From this perspective,......

Words: 9308 - Pages: 38

Employee Morale

...Mitigating the Adversity of Outsourcing: Outsourcing from the Employee’s Perspective Schillen & Steinke Mitigating the Adversity of Outsourcing: Outsourcing from the Employee’s Perspective Sarah J. Schillen Seattle Pacific University USA sschillen@gmail.com Gerhard Steinke Seattle Pacific University USA gsteinke@spu.edu ABSTRACT This paper explores how outsourcing activities and decisions put the well-being of the remaining employees at risk, ultimately affecting productivity and creating further costs to the employer. It highlights four potential threats to remaining employees: trust, job satisfaction, motivation, and stress. The paper provides several suggestions for mitigating these impacts, including communication to retain trust, acting ethically to ensure satisfied employees, seeking an understanding of employee perspectives to build employee motivation, and providing good planning along with training and development to reduce employee stress. INTRODUCTION Globalization provides organizations with more options than ever before. Business leaders are continuously encouraged to adapt, reevaluate, and strategically improve processes and approaches. Best practices are reinvented rapidly in attempt to keep up with market trends. The quest to recognize new methods for increasing revenue has become the inspiration for exploring new management techniques and strategies. One such rising trend in the advent of global markets is that of outsourcing. Common purposes for......

Words: 5411 - Pages: 22

Evaluation and Morale

...Case Study: Evaluation and Morale An effective and productive performance evaluation is an opportunity for a health care manager and his/her staff to identify expectations, establish goals, give reinforcements for jobs well done, and identify areas that have opportunities for improvement. A successful performance evaluation will be one that fosters a healthy working relationship between manager and staff. The case study to be discussed involves a staff nurse who has completed his/her performance evaluation with his/her healthcare manager and has left the appraisal conference disappointed in its outcome and with concerns regarding one specific incident having weighed heavily on his/her evaluation (Mary & Joanne, 2011, p. 231). At the manger level the annual performance appraisal is a toll that should utilized to evaluate past and current performance, identify educational and professional development needs, give rewarding recognition for positive performance, and take disciplinary action if needed. Nursing professional standards of practice holds that each nurse has an obligation to adhere to the code of ethics. The standards of professional practice should be utilized as a criterion when evaluating a nurse’s practice ("Professional Standards," 2012). In reviewing the information provided by the case study this author has evaluated potential problems that could have contributed to the deterioration of the evaluation of this particular staff nurse. It appears that active......

Words: 993 - Pages: 4

Employee Morale

...There is always room for increasing employee morale throughout our organization. I have come up with a proposal that promotes healthy eating in the workplace to help boost morale and productivity. One of the most common issues amongst employees is not having the time to eat healthy. Some may not have time to prepare a healthy lunch to bring with them while others may not be able to afford to eat a quick healthy lunch from a nearby restaurant. When employees eat unhealthy foods, they may feel sluggish and their productivity may slow down after lunch. Therefore, I am proposing that we offer healthy snacks and lunches in our break room vending machines instead of high sugar snacks and sodas that have been available. Recommendations To put this morale booster into action we need to provide healthy food and beverage choices in vending machines and/or cafeterias. The “Healthy Food Choices” (2015) website suggests some items that we can start with: Beverages • Low-fat or fat-free milk • Water • Coffee—regular and Decaffeinated • Low-fat or fat-free milk as coffee creamer • Tea—hot or cold • Sugar-free beverages • Flavored or seltzer water • 100% fruit or vegetable juice Snacks • Vegetable sticks served with yogurt dip or hummus • Pita chips • Fresh fruit and cottage cheese • Unsalted or lightly salted nuts • Pretzels • Cheese and whole-grain crackers • Popcorn (low-fat variety) • Baked tortilla chips served with chunky salsa Lunch • Sandwiches served......

Words: 508 - Pages: 3

Teacher Morale

...motivated and supported in order to be productive. Teacher morale could suffer due to constant stress of trying to meet the educational goals. Improving teacher morale has many benefits in that it can help teachers to maintain a positive attitude and be happier at work (Govindarajan, 2012). Ellanberg as cited by Govindarajan (2012) found that where morale was high, schools showed an increase in pupils’ academic achievement. Conversely, low levels of morale can lead to decreased teacher productivity and burnout. Recent studies found out that the academic achievement of pupils in the Division of Antique did not meet the standard set by the Department of Education (Arguelles, 2012; Ople,2012; Doronila, 2011; and Cabasan, 2011). Moreover, as observed by the researcher being one of the teachers in the division, the attitudes and enthusiasm of teachers towards their work seems below the standards also. This situation aroused the interest of the researcher to conduct a study to examine the level of teachers’ morale in relation to pupils’ academic achievement, hence this study. Statement of the Problem This study aimed to determine the relationship between teachers’ morale and pupils’ academic achievement in public elementary schools in southern part of the Division of Antique for school year 2012-2013. Specifically, this study sought answers to the following questions: 1. What is the level of teachers’ morale as in terms of rapport with the principal, satisfaction......

Words: 24142 - Pages: 97

Improving Morale and Motivation

...Improving Morale and Motivation It has come to your attention that Low employee morale can have adverse effects on productivity and motivation in the workplace. “One of the biggest reasons organizations don't achieve their goals is an unwillingness to deal with low-performing employees.” (MacLean,Lang 2012). Realize that the first step begins with the employer recognizing the value of their staff members. There is a pervasive attitude that if someone resigns today, another is easily found tomorrow to fill their place with little inconvenience. While this may be true to an extent, having to advertise, interview and train a new employee can be counterproductive and costly. “Organizations are akin to social marketplaces where employees exchange effort and behavior for instrumental and socioemotional rewards” (Cropanzano and Mitchell, 2005). Presenting employees with rewards and recognition can create enthusiasm which often spreads among the workplace. Everybody enjoys having their achievements recognized by others. If effort goes unnoticed, then staff members will wonder why they should bother. A moment or two in the form of emphasizing how that employee’s efforts have helped will cost nothing and will go a long way toward increasing motivation and self-esteem. Sometimes something more is required, which is why you may want to apply for a rewards program. “When employees perceive that their organization meets its obligations, such as distributing rewards fairly,......

Words: 612 - Pages: 3

Emproving Employee Morale

... TO: Georgia Sias, Director of Class “A” Centers of Louisiana FROM: Dala S. Stansbury, Director of Kid’s Corner Christian Academy DATE: May 16, 2012 SUBJECT: Improving employee morale and productivity in childcare facilities Attached is my proposal to provide director based training on improving morale among teachers and staff. The success of our centers is based on our parent-staff relations. According to 2012 Home daycare overview, daycare centers are now rated below average among in- home centers (Baby Center Medical Advisory Board, 2012). From my experience, parents are complaining that they are not having a good experience when speaking with teachers about behavior matters or in receiving reports of their child’s day. I have investigated further by listening to parents’ constant complaints of how upon entering the center they feel unwelcomed by the tone teachers are using and the lack of concern among directors. Centers in Louisiana are having a problem keeping their staff motivated, which leads to problems that impact the center as a whole. This project will educate directors and staff about the significance of high morale in daycare facilities. When the morale is high, teachers are happy and it is reflected in the lesson plans and interaction with the children. I will discuss the benefits of having a great director, how it correlates to improving the environment of your center eliminating high......

Words: 3218 - Pages: 13

El Mejor Verano De Mi Vida BluRay MicroHD | 下載 APK | View all