Organizational Performance

In: Business and Management

Submitted By rehan
Words 1018
Pages 5
Research Paper: Knowledge Management and Organizational Performance

By James Smith
This is a custom research paper writing on Knowledge Management and Organizational Performance
A feature of the modern era therefore is the extent to which change is seen as being ubiquitous. This notion of change pervades both the realm of the popular as well as more analytical texts. Clearly the reasons for societal changes are complex but according to Lash and Urry (1987) they can broadly be explained by the liberalization of global capital and the information technology revolution. Lash and Urry (1987) characterize these changes as heralding the emergence of a new form of capitalism, that of disorganized capitalism, while other writers consider the contemporary period to amount to a rupture with modernity itself. Any change in society should also impact upon the way in which knowledge is distributed and organized within that given society.

For a successful company however it is of course not sufficient to respond to changes in the environment; rather it is desirable to anticipate those changes and to adapt before anyone else. This is a source of competitive advantage for an organization. Thus change needs to be a continual process which takes place iteratively rather than as discrete events. The capacity to change in this way involves the whole organization and requires an understanding of how organizations can learn to adapt continually. More particularly it requires the organization to make best use of the knowledge and expertise which is possessed within it and this has become known as knowledge management. In this article we are going to explore what is meant by knowledge management.

While concerns have been expressed as to whether KM is merely the latest in a long line of organizational `fashions', such fears have been allayed through pointing to the likely enduring…...

Similar Documents

Improving Organizational Performance

...Improving Organizational Performance Simulation Summary Shirley Brown PSY/428 October 10, 2011 Dr. Judy Manning Improving Organizational Simulation Summary This paper will summarize the details surrounding the organizational psychology needs of Airdevil Inc. Airdevil Inc. was founded in 1995 by Celsey Evans. This company had a tremendous growth experience but has recently had a decline in employee job satisfaction. Ms. Evans concern is that her organization is suffering and enlisted the help of Dreamworks to develop an organizational psychology plan that will fit within the budget and help improve employee satisfaction. This paper will discuss the four phases addressed in the simulation, motivational interventions and the results accompanied with chosen interventions. Phase One In 1995, Celsey Evans founded the Airdevils with their home base being located in Salt Lake City, Utah. She founded the company with her being the sole employee, at the present time there are 115 employed at Airdevils. Over a two year span the company saw an influx of new employees which also brought and attitude personality differences. Customers began to complained the quality of stunts being performed were not the high quality, breath-taking stunts they were accustomed to seeing by the Airdevils. Celsey initially thought the differences would smooth out and increase employee and customer satisfaction. The first phase that was initiated by...

Words: 1298 - Pages: 6

Improving Organizational Performance

...Improving Organizational Performance Kenyetta PYSCH/ 428 May 06, 2013 Marianne Narick Improving Organizational Performance Organizations prove successful by the business structure, communication with employees and job satisfaction. There are many ways to accomplish such goals with team building strategies and communication. According to www.boundless.com, “Job satisfaction can be influenced by a person's ability to complete required tasks, the level of communication in an organization, and the way management treats employees. It isn't always easy to measure job satisfaction as the definition of satisfaction can be different for different people. If an organization is concerned about job satisfaction of their employees, management may want to conduct surveys to determine what type of strategies to implement”. Airdevils Inc, is an aerial stunts performance facility in Salt Lake City, Utah. The company was founded in 1995 by one of the best female stunt performers, Celsey Evans and five other performers of the same expertise. By the next year, Airdevils’ workforce expanded to 115 crew members. With a thriving business and company workforce expansion, the founding partners retired from stunt performances and formed the top management staff. For the past two years business came to a stand-still existing and new customers not impressed with the stunts, key employee turnover was at an all-time high and to top things off current employee job satisfaction low. According to...

Words: 1160 - Pages: 5

Hrm and Organizational Performance

...Introduction Human resource management, commonly abbreviated as HRM, has emerged as an increasingly important field in contemporary business organizations. Companies today recognize the HRM function as being highly integral to their success, since HRM has evolved from simply being a function that is responsible for hiring and firing employees, to a function that manages people and knowledge within an organization. This means that no company in today’s competitive market is able to succeed without looking at HRM as a core component of their business structure. This report analyzes the theories of HRM, delving into the core responsibilities and functions of the HRM department within organizations and how these lead to organizational success. Importance of HRM is highlighted for organizations overall, and then specific HRM policies of companies in the fast food industry are assessed in terms of their strengths and weaknesses to analyze what core functions of their HRM strategy attracts employee so that other companies can also learn from their success and implement similar strategies within their business structures. The Definition and Theories of HRM In the contemporary business world, organizations face immense competition and the only way for any organization to outperform competition is through implementing effective and strategic business processes and business functions. For this purpose, organizations aim to constantly improve upon their HRM function since competitors...

Words: 1926 - Pages: 8

Improving Organizational Performance

..."Improving Organizational Performance" Simulation "Improving Organizational Performance" Simulation For this paper I am an organizational psychologist that is brought in to assist a company that has been experiencing a diminished performance level which is expected by the company’s leadership. This simulation explored the use of organizational psychology to understand the causes of employee dissatisfaction and suggest measures to alleviate the problems. It consisted of four separate sections or modules whereas a suggestion or decision was to be made by the organizational psychologist. They were to identify the primary cause for low job satisfaction among stunt performers. Next was change perception of job excitement and challenges within budget constraints. Third was to select a team of three for stunt consultancy. And finally, as an organizational psychologist I needed to address and correct high levels of stress and an increase in absenteeism. MODULE ONE ROOT CAUSE OF LOW JOB SATISFACTION Air Devils quality of performance has plummeted the past two years. Management fears that employees are getting complacent about their achievements. They wish to improve performance and employee satisfaction. By reviewing the JDI (Job Descriptive Index), employee profiles, and the newly discovered blogs we were able to identify a possible root cause for the low job satisfaction. Based on the information provided and the available selection, I chose the primary......

Words: 902 - Pages: 4

Motivation and Organizational Performance

...INTRODUCTION Over time, organizations have been looking for ways and strategies for improving performance. This includes a thorough study and analysis of both human and material resources in the organization. In looking at the human resources, there is needed to look at the behavioral patterns of employees at work. This will help an organization to be able to manage its human resources effectively. One of the elements to look at in the analysis of employee behaviour is motivation. Motivation is a key element in organizational behavior because employee needs to be motivated in order to exhibit an attitude or behavior that will help achieve the goals and objectives of the organization and thereby improve performance over time. This paper will attempt to examine motivation, its definition, theories and how it improves employee performance as a determinant for achieving organizational performance. MOTIVATION DEFINED Motivation is a psychological feature that arouses an organism to act towards a desired goal and elicits, controls, and sustains certain goal-directed behaviors. It can be considered a driving force; a psychological one that compels or reinforces an action toward a desired goal. For example, hunger is a motivation that elicits a desire to eat. Motivation is the purpose or psychological cause of an action (Schater 2011 as cited in Wikipedia). This is the process by which a person wants and chooses to act in a particular way (Maund, 2001:440) as cited in......

Words: 4859 - Pages: 20

Hr Strategy and Organizational Performance

...HR Strategy and Organizational Performance [Name of Writer] [Name of Institution] HR Strategy and Organizational Performance Introduction Human resource management is in the selection of policy and techniques related to human resource management agency. Taken together, these techniques and preferences are messages to employees, managers and interested persons abroad about the value of the agency placed on human resources. Unfortunately, international managers have had to adopt sensible policies in the field of organization for fixing the responsibility and cost control. First, employers continue to place administrative employees, Professional, scientific and technical through the civil service systems for important positions. The state of relatively high positions, security, payment and benefits that go with these positions are considered essential for productivity and long-term retention of these employees. This includes preventive education through programs for employee wellness and treatment plans by employee health. Second, employers have attempted to put caps on benefit costs and legal liability risks by increasing the use of working mechanisms secondary (such as employment contract or contingent) to pair the changing job titles. While the phenomenon of the working contingent recognized as characteristic of the modern workforce, the precise number of contingent workers are in dispute between staff and managers economists. Estimates ranging from 2 percent to 16......

Words: 3100 - Pages: 13

Improving Organizational Performance

...Week 3 Individual Assignment “Improving Organizational Performance” Simulation Summary Diana Salisbury PSY/428 November 8, 2010 University of Phoenix Adinah Johnson CERTIFICATE OF ORIGINALITY: I certify that the attached paper, which was produced for the class identified above, is my original work and has not previously been submitted by me or by anyone else for any class.  I further declare that I have cited all sources from which I used language, ideas and information, whether quoted verbatim or paraphrased, and that any and all assistance of any kind, which I received while producing this paper, has been acknowledged in the References section.  This paper includes no trademarked material, logos, or images from the Internet, which I do not have written permission to include.  I further agree that my name typed on the line below is intended to have, and shall have the same validity as my handwritten signature.   Student's signature (name typed here is equivalent to a signature): Diana Salisbury Abstract The “Improving Organizational Performance” Simulation was based on a fictitious professional aerial stunt company called Airdevils Incorporated in Salt Lake City, Utah. A female airborne aerobatic performer, Celsey Evans, founded the company in 1995. At first, she was the only employee but quickly signed up four of her colleagues in 1996. By 2007, the company had grown to 115 employees. The company won numerous national and international awards almost every...

Words: 1318 - Pages: 6

Performance Excellence and Organizational Change

...PERFORMANCE EXCELLENCE AND ORGANIZATIONAL CHANGE Performance Excellence Profile: Park Place Lexus Click below link for Answer http://workbank247.com/q/performance-excellence-and-organizational-change/3411 http://workbank247.com/q/performance-excellence-and-organizational-change/3411 At its two locations in Plano and Grapevine, Texas, Park Place Lexus (PPL) sells and services new and pre-owned Lexus vehicles, and sells Lexus parts to the wholesale and retail markets. PPL is part of the family of Park Place Dealerships (PPD), which includes eight dealerships with 12 franchises. In 1994, PPL began benchmarking business practices outside of the automobile industry, with the intent of emulating the best business practices it could find and bringing innovation to the industry. Four years later, the company conducted its first internal assessment using the Baldrige criteria for performance excellence to identify areas for improvement, and adopted the brand “Experts in Excellence” as a sign of its dedication to quality. Today, PPL ranks among the country’s top Lexus dealers. With its mission, “To provide an extraordinary automotive purchase and ownership experience” as a foundation, the dealership’s “House of Quality” graphically depicts the organization’s direction and represents its culture. The four Core Convictions—integrity, outstanding client experience, commitment, and winning—provide the structure of the house. Known as “The Big Hairy ...

Words: 10049 - Pages: 41

Improving Organizational Performance

...Organizational Psychology Karima Abida University of Phoenix PSY/428 February 6th , 2011 Organizational Psychology Organizational psychology is a science, however, it is concern with the application of scientific knowledge to enhance the effectiveness of organization. Researches expend psychology to experiment the science of behavior and how it can be applied within an organization. Psychology can help the organization to preform effectively, if the employee is happy at work, then the consumer will be happy, then the community will be happy as well. Organizational Psychology focus on individuals behave within an organizations and how their behavior affects the functionality of an organization. Jex and Britt (2008) stated, “Organizational Psychology is a field that utilizes scientific methodology to better understand the behavior of individuals working in organizational settings” (Ch. 1). Understanding how behavior impacts formal organizations allows improvements to be made that result in more effective functioning within organizations. The role of research and statistics in organizational psychology Research and statistics play a large role in the studies of organizational psychology. There are many methods of research and......

Words: 917 - Pages: 4

Improving Organizational Performance

...Improving Organizational Performance Rose Bond PSY/428 June 25, 2014 Melissa Ray Airdevils Redirection Airdevils is a company that provides dynamic stunts such as sky diving, sky surfing, hang gliding , para gliding, ballooning and micro lighting, for the movie industry as well as demonstration events, publicity stunts and marketing campaigns. Founded by Chelsea Evans in 1995, later to be joined by four colleagues in 1996.The organization has since grown to employ 115 individuals. After two years of business decline, Ms. Evans requested consultation from Dream Teamwork’s, an organizational consulting firm directed by Peter Mallow. By utilizing the Job Descriptive Index created by Patricia Cain Smith and her colleagues, an overview of employees’ needs and concerns are identified. Following are the issues, recommendations and results of these intervention strategies. Cycle 1 Situation- The results of the JDI depict a very low level of overall job satisfaction among the stunt groups stemming from the perceived routine nature of their work. “The personal profile of an average stunt performer showed that they were motivated by the challenges in performing stunts. Once they had perfected a stunt routine, their natural tendency was to indulge in something more challenging. However, the job profile of the stunt performers indicated that not only was the job of a stunt performer monotonous, it also entailed undertaking other activities unrelated to......

Words: 1115 - Pages: 5

The Impact of Organizational Performance

...The Impact of Human Resource Management Practices on Perceptions of Organizational Performance Author(s): John T. Delaney and Mark A. Huselid Source: The Academy of Management Journal, Vol. 39, No. 4 (Aug., 1996), pp. 949-969 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/256718 . Accessed: 13/08/2013 00:20 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. . Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The Academy of Management Journal. http://www.jstor.org This content downloaded from 128.248.155.225 on Tue, 13 Aug 2013 00:20:09 AM All use subject to JSTOR Terms and Conditions RESEARCH NOTES ? Academy of Management Journal 1996, Vol. 39, No. 4, 949-969. THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON PERCEPTIONS OF ORGANIZATIONAL PERFORMANCE JOHN T. DELANEY University of Iowa MARK A. HUSELID Rutgers University In 590 for-profit and nonprofit firms from the National Organizations Survey, we found positive associations between...

Words: 9719 - Pages: 39

Identifying Organizational Performance Gaps

...Designing Training and Performance Solutions Table of Contents Organizational Context 4 Performance Gap 4 Significance of the Problem 5 Results of the Root Cause Analysis 6 Key Stakeholders 7 References 8 List of Tables Table 1.1: Performance Gap 5 Table 2.1: Key Stakeholders 7 Client Organization Out of this World IT Solutions Organizational Context Out of This World IT Solutions is an IT Solutions firm whose specialty is the development of technical solutions designed to interconnect internal and external systems enabling secure, seamless integration with customers, partners and suppliers. The company has made a commitment to the state of New Jersey to hire five hundred employees within the next five years. Performance Gap Because the company has a commitment to the state they are gearing up their efforts to bring forth the needed workforce to make particular cities an IT hub. The performance issue is between the Talent Acquisitions and Training Departments. The Talent Acquisitions Department recruits the workforce and conveys to the Training Department who is expected to start and when their orientation date will be. Lately there are many inconsistencies with the process of notifying the Training Department. The performance issues are outlined below in Table 1.1 Table 1.1: Performance......

Words: 730 - Pages: 3

Organizational Performance Management Paper

...Organizational Performance Management Paper Team D HCS/451 August 24, 2015 Kristen Hauck Collaborate to write a 1,400- to 1,750-word paper in which you address the following points: (Use this as an outline, to write your answers this information contains 190, words which should not be added to your word count.) Introduction: In this paper we will be examining the similarities and differences of five organizations we have chosen which are the Henry Ford Health Systems, Macomb County Health Department, Humana Insurance and North East Valley Health Corporation. We will be discussing tools and methods these organizations utilize to monitor their performance, achieve regulatory accreditation compliance and improve their overall performance. We will illustrate ways in which the organization communicate with leadership to ensure alignment of organizational goals, gain buy-to achieve compliance with the standards and requirements issued by regulatory and accreditation bodies. Lastly we will examine how compliance with the regulations and development of risk and quality management systems contribute to the organizations overall performance management systems. • Address the similarities and differences among the types of organizations. The Mayo clinic along with being a medical practice is also a research center and medical academy which is a physician-led and governed organization. The Mayo clinic similar to the other organizations has regulation......

Words: 677 - Pages: 3

Factors Influencing Organizational Performance

...leadership along with the other factors that can have significant relation with organizational performance in the context of Mirage Company. Our aim is to understand how transformational leadership can help to increase organizational over all performance along with other factors. Introduction Mirage Company started its journey in the year 2000. The company is locally owned and its operations are confined in the borders of Bangladesh. Basically, it is a High-tech company. It manufactures various software programs and provides building automation and security services. As we know there are some factors that are significantly related with an organizations overall performance. Such factors include IT, trust culture, learning strategy, flexible structure and design, and transformational leadership. If we think in the context of Bangladesh transformational leadership is quite new and the other factors are very obvious for an organization. Recently, Mirage Company’s organizational performance is declining. Therefore, our objective is to investigate that transformational leadership along with the other factors have any significant relation with organizational performance in the context of Mirage Company. Problem Statement In the earlier study Rhodes, Hung, Lok, Lien, and Wu (2008) noted that IT systems had the most significant relationship with organizational performance. Though, the organizational performance of Mirage Company is reducing despite having a comprehensive IT......

Words: 2388 - Pages: 10

Improving Organizational Performance Paper

...Improving Organizational Performance Kyle Petty PSY/428 July 27, 2011 Dr. Jerry Punch Improving Organizational Performance The Airdevils is a stunt organization whose quality of performance has plummeted in past two years. The founder, Celsey, has made some assumptions that the performance decline is a reflection of the heavy recruitment throughout the year and the unfamiliarity between the team members. Celsey was confident that the team members of Airdevils would resolve matters with passage of time; however, after two years the problems surfaced, matters have become worse and the time had come to figure out the root cause of the problems. Celsey administered the Job Description Index (JDI) survey to Airdevils employees and the results reflected a very low-level of job satisfaction, especially the stunt performers (Apollo Group Inc, 2005). The organization, through an outside consulting firm progresses through four phases to address and improve employee’s job performance. In phase one the Airdevils hired Dream Teamworks (DT) to assist in identifying the reason for the low job satisfaction in the stunt performers group. After interpreting the JDI survey DT concluded the cause of low job satisfaction among stunt performers was the lack of exciting challenges in their current job profiles. The main driver for this is the rigid organizational structure that has......

Words: 1527 - Pages: 7

Kengan Asura 21 | Die Goldsucher vom Devil's Canyon | theasters