Retention Management

In: Business and Management

Submitted By set2delete
Words 4750
Pages 19
Chapter 14
Retention Management
Turnover and Its Causes

True / False Questions 1. There are several positive, functional outcomes of employee turnover.
True False 2. Avoidable turnover is that which could have been prevented by actions like a pay raise or a new job assignment.
True False 3. An employee's perceived desirability of movement can depend on reasons that have little or nothing to do with the job.
True False 4. An employee's overall intention to quit depends on the desirability of leaving, ease of leaving, and alternatives available to the employee.
True False 5. Employees who have a high intention to quit necessarily end up quitting their jobs.
True False 6. Desirability of movement is a weak predictor of voluntary employee turnover.
True False 7. Availability of promotions or transfers may lessen or eliminate any intentions to quit, even though the employee is very dissatisfied with the current job.
True False

8. Discharge turnover is primarily due to extremely poor person/organization matches.
True False 9. Downsizing turnover is a reflection of a staffing level mismatch in which the organization actually is, or is projected to be, overstaffed.
True False 10. Of the three types of employee turnover, discharges are the most prevalent.
True False

Multiple Choice Questions 11. The types of employee turnover include ___________.
A. voluntary
B. discharge
C. downsizing
D. all of the above 12. Discharge turnover is usually due to ___________.
A. a site or plant closing
B. permanent layoff
C. poor employee performance
D. none of the above 13. Turnover due to organizational downsizing is classified as ______.
A. voluntary
B. involuntary
C. supplemental
D. it depends on the circumstances of the downsizing

14. The…...

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