Six Sigma: Een Introductie

In: Other Topics

Submitted By Dis1
Words 1257
Pages 6
Bart Witdouck

Hogeschool West-Vlaanderen – Departement PIH, Master in de Automatisering

ABSTRACT De steeds maar sneller veranderende economische condities zoals wereldwijde competitie, verkleinerende winstmarges, de vraag van de klant naar hoge kwaliteit, productvariaties, etc. hebben een grote invloed op de industrie. Om een antwoord te bieden op al deze condities zijn verscheidene industriële engineering en kwaliteitsmanagement strategieën nodig zoals Total Quality Management (TQM), Kaizen, Just-In-Time manufacturing (JIT), Enterprise Resource Planning (ERP), etc. Six Sigma is een vrij nieuwe trend tussen al deze strategieën. Six Sigma bevordert het productieproces van kritische processen wat leidt tot het beter gebruiken van resources en zorgt voor continue kwaliteit van het gefabriceerde product. Keywords: Six Sigma, Kwaliteitsmanagement, Total Quality Management, TQM, DMAIC, DMADV 1. INLEIDING Om te begrijpen wat Six Sigma betekend moet eerst inzicht verworven zijn in het begrip Total Quality Management (TQM). TQM is de laatste twee decennia geëvolueerd tot een strategische manier van aanpak in productie en service organisaties om een antwoord te bieden op de competitieve business wereld (Desai and Shrivastava). Vandaag is TQM een manag ement strategie geworden gebaseerd op het continue verbeteren van kwaliteit. Het is een management strategie om er zich bewust van te maken dat kwaliteit in iedere stap van de productie belangrijk is. TQM bereikt zijn hoogtepunt door Six Sigma te introduceren wat als doel heeft om 99,99927% defectenvrij te blijven. 2. SIX SIGMA METHODOLOGIE Six Sigma (6σ) wordt beschouwd als een methodologie om TQM te implementeren. Omdat kwaliteit verbeteren een hoofdaspect is van TQM, omvat door toevoeging van een Six Sigma programma aan een bedrijf’s huidige business…...

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