Team Work

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| Working with Teams | Week 8 Assignment/ HCA230 | | Aviva I. Burke | 7/1/2012 |

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Synopsis The billing department is not receiving the proper coding and information to correctly process patient care billing. This problem then affects the doctors’ reimbursement for patient care expenses for each patient. As the delegated leader, I must form a team and promote effective teamwork in order to resolve the problem in an efficient time frame.

Choosing a proper team is essential to resolving conflict quickly. In order to achieve proper team composition it is important to compare qualities of each individual, and ensure that they share in the common goal to resolve the same objective. In the case of the billing department the team would be made up of the billing specialist, communication specialist, physician, and department lead. Each individual serves a specific role within the current conflict and need to be included in order to participate to accomplish the goal. After selecting the team the ground rules can be established in order to smoothly operate the team. It is important to make sure that everyone is aware that conflict is natural and can be resolved when we work together.

Offering a plethora of programs including social support, leadership training and open workshops will help to build teamwork within the working environment. Promoting skill building helps to encourage individuals to assume leadership roles within the company. This negates the need to hire outside of the already formed staff. Leadership training can be accomplished in a variety of ways, and over many different topics. These topics could…...

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