Technical Communication

In: English and Literature

Submitted By celiawang
Words 528
Pages 3
Quiz: Chapters 1-3

1. Chapter 1 lists six defining characteristics of technical communication. One characteristic is that technical communication addresses particular readers. What are three other characteristics mentioned in the chapter?

* Helps readers solve problems * Reflects the organization’s goals and culture * Is produced collaboratively

2. Chapter 1 lists eight measures of excellence in technical communication. For example, excellent technical communication is honest. What are three other measures of excellence?

* Clarity * Accuracy * Conciseness

3. The writer’s revision of the following paragraph demonstrates which quality listed below?

Original: During our monthly meeting last month, we all came to the conclusion that overtime procedures are inadequate and that new procedures need to be initiated. I discussed this problem with our chief accountant, who was sympathetic and agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month’s departmental meeting scheduled for 2:30 P.M. next Wednesday afternoon.

Revision: During last month’s meeting, we concluded that our overtime procedures need revision. Our chief accountant has agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month’s departmental meeting scheduled for 2:30 P.M. next Wednesday.

My answer: A. conciseness
a. conciseness
b. accuracy
c. comprehensiveness
d. correctness

4. Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

* Trademark Law * Contract Law

5. A writer preparing an electrician's manual is considering inserting company-designed danger symbols to denote the potential for electrocution. What should…...

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