Telecom Report

In: Business and Management

Submitted By skmerchant
Words 9906
Pages 40
Telecom Regulatory Authority of India

The Indian Telecom Services Performance Indicators July - September 2009

New Delhi, India 7th January 2010

Jawahar Lal Nehru Marg, New Delhi-110002 Tel: +91-11- 23230752, Fax: +91-11- 23236650 Website: www.trai.gov.in

Mahanagar Doorsanchar Bhawan,

Table of Contents
Snapshot ............................................................................................................................................. i Introduction...................................................................................................................................... iii Executive Summary & Trends at a Glance............................................................................ iv Chapter 1: Subscription Data ......................................................................................................1 Section A: Access Service – An Overview ..................................................................2 Section B: Wireless Service............................................................................................7 Section C: Wireline Service ..........................................................................................17 Section D: Internet Service ..........................................................................................23 Section E: Other Value Added Services – PMRTS & VSAT................................29 Chapter 2: Revenue and Usage..................................................................................................32 Section A: GSM – Full Mobility Service....................................................................33 Section B: CDMA – Full Mobility Service ................................................................38 Section C: Internet Services ........................................................................................42…...

Similar Documents

Telecom

...cases the country did not paper for some or all the years. Appendix A reports on the various data sources available. An electronic version of the data is available from PNR & Associates. The authors used it best judgment when it found discrepancies in the data between two data sources or interpolated or extrapolated, as the case warranted and it was possible, to estimate missing data points . Data deficiencies could not be overcome within the context of this study. The following suggestions, however, will help others to define what kind of data collection should be undertaken and how to go about it. The ITU should verify the accuracy and completeness of the data it receives from the PTTs and telephone operating authorities. Two tests of the validity could be used: a. Examine the internal consistency of the data. Statistical analysis could be performed on the series based on all the countries in the data base, to set the bounds of reasonableness for the data. b. Compare the country's data submission against the previous year's submission. This obviously has not been done in the past, and was the area were the authors detected the most data discrepancies. 4.2 Data Problems The data available included the United Nations population projections, the International Monetary Fund's International Financial Statistics, United Nations national income accounts, and World Bank Development Reports. Telecommunications specific data is available from......

Words: 10138 - Pages: 41

Telecom

...time. It can be said that the Bangladesh telecom market has a lot of potential to offer considering strategically ignorable or somehow alterable threats. The market looks very potential and prospective. Lots of opportunities are waiting. CHAPTER 1 1.1 Introduction: Telecommunication Sector in Bangladesh: The liberalization of Bangladesh’s telecommunications sector began with small steps in 1989 with the issuance of a license to a private operator for the provision of inter alia cellular mobile services to compete with the previous monopoly provider of telecommunications services the Bangladesh Telegraph and Telephone Board (BTTB). Significant changes in the number of fixed and mobile services deployed in Bangladesh occurred in the late 1990s and the numbers of services in operation have subsequently grown exponentially in the past five years. The incentives both from government and public sectors have helped to grow this sector. It is now one of the biggest sectors of Bangladesh. As a populous country, its huge market has attracted many foreign investors to invest in this sector. The telecom sector in Bangladesh is rapidly emerging. Bangladesh Telecommunication Regulatory Commission (BTRC) is the regulatory authority for this sector, overseeing licensing, policy etc. There are 10 types of telecom operators in Bangladesh. There are 6 mobile phone operators in Bangladesh. These are: Grameenphone Ltd.: Branded as Grameenphone, Sheba Telecom Ltd.: Branded as Banglalink,......

Words: 11409 - Pages: 46

Telecom

...11/6/13 India's Telecom Trends for 2012 - Voice&Data Subscribe Log In Join Events Subscribe Search Here... Operator Enterprise VAS Devices People Policy Innovation Home Operator India's Telecom Trends for 2012 News | By Ritu Singh , 4 January, 2012 0 comments Like 0 0 0 99 Email Print With the current year nearing an end, the technology industry, much like the human beings, tends to reassess the past and get itself ready to embrace the new year with new innovations that promise to make life easier. And not just new developments in the technology space, it also analyzes the mistakes or shortcomings of the technologies of the previous year and makes some resolutions to rectify the issues and move forward. As the year 2011 is closing in, hopes afloat on various technology and corresponding business aspects of the Indian telecommunications industry, VOICE&DATA analyzes the market by feeling the nerves of the technology space to come up with the top 10 forecasts. These predictions spanning across stakeholders in the telecom industry also explains why the forecasts, even if not spot on, have the merit to be taken seriously by the industry. www.voicendata.com/voice-data/news/164737/indias-telecom-trends-2012 1/7 11/6/13 India's Telecom Trends for 2012 - Voice&Data New Telecom Policy 2011 The new year 2012 could not have brought a better gift for the Indian telecom industry than a new set of policy guidelines, afresh with new ideas and......

Words: 3903 - Pages: 16

Consumer Behaviour Report on Buying Behaviour of Consumers for Telecom Service Provider

...INDEX Executive summary Introduction: Indian Telecom sector-At a glance Evolution of the Indian telecom industry Cellular Circles Major Players in Indian Telecom Market National Telecom Policy-2012 Scope of the Project RESEARCH DESIGN Objectives Sample Profile Sources of Data EXECUTIVE SUMMARY The concept of “buying behavior” is of prime importance in marketing and has evolved over the years. It is important to understand consumer buying behavior as it plays a vital role in creating an impact on purchase of products. The human wants are unlimited and always expect more and more. Mobile connections are no exception to this behavior. The title of our study is “Purchase Drivers for Cellular Connections”, and it is the buying behavior of the consumers that determines a factor’s possibility to be a purchase driver. In this research study our findings gave us a thorough insight of the factors that affect the consumer buying decision towards cellular connections. Factors such as better connectivity, attractive tariff and low entry cost play an important role in influencing a customer for choosing a network INTRODUCTION INDIAN TELECOM SCENARIO - AT A GLANCE The telecommunication services have been recognized as an important tool for socio economic development of a nation. It is one of the prime support services needed for rapid growt and modernization of various sectors of the economy. India with a user base of 919.2 million as of......

Words: 1255 - Pages: 6

Telecom

...white paper | 2012 The New Frontier in Telecom Analytics: Get Better Insight Faster The dynamic nature of today’s telecom customers requires an equally dynamic use of analytics to understand customers and make decisions. ©2012 Peppers & Rogers Group. All rights protected and reserved. 2 Telecom operators are under pressure to deliver, and deliver fast. There is tremendous focus on always-on mobile connectivity and access to information when and where we want it, both in the consumer and business worlds. Telecom operators see this new normal firsthand, providing data networks and technology convergence to bring information and access to their customers in the moment. As a result, it’s become critical for operators to have the same type of fast access and interaction with their customer data and analytics. The current competitive landscape demands it. Are traditional analytical models enough? No. If operators are changing the way they do business, this shift must apply to analytics as well. It’s become imperative to monitor the instant changes in customers’ behaviors and match them with the most relevant offer as soon as the customer needs it. This is achieved with a sophisticated blend of analytics and business sense. This white paper explores the opportunities of two dynamic analytical capabilities: transactional behavioral analysis and capturing data potential. These tools give operators real-time insight about their customer activity so they can take action to be as...

Words: 2759 - Pages: 12

Telecom

...non-monetary items even when they are always paid and received in money, e.g., borrowing costs paid and finance charges received. This is also true even when they are mostly paid / collected immediately they become due; e.g. bank interest and bank charges. Banks immediately collecting bank charges and bank interest by charging these items to a bank account immediately they become due create the impression that they are monetary items. However, they are all constant real value non-monetary items always paid or received in money as the generally accepted medium of exchange. Q 5) Why do customers switch service providers? Can you do anything as a marketer to prevent the customers from switching? Discuss. Ans:- 66% of consumers from 32 countries report having switched a service provider (from any 1 of 10 industries measured) during the past year, according to recent Accenture survey results, and of those 82% said their service provider could have done something differently in order to have kept their business. So what exactly could they have done differently? Respondents rated a list of factors in order of their potential impact on the decision to switch. From the sample of respondents who agreed that their service provider could have done something differently in order to have kept them: 68% felt that first contact resolution would have impacted their switching decision (top-3 box score on a 10-point scale of impact); 55% reported that their decision would have been......

Words: 4731 - Pages: 19

Report on Telecom

...Match the Skill Sets as per Telecom Sector Expectations for Telecom Sector Skill Council (Proposed) Reshaping the Skill Sets to match Telecom Sector Expectations(Proposed) Table of Contents EXECUTIVE SUMMARY 3 Key Objective of SIP 3 BODY 5 a) Introduction 5 b) Methodology 6 c) Results and Discussions 7 d) Conclusion and Recommendations 7 e) Limitations 7 Annexure 7 a) References 7 EXECUTIVE SUMMARY Key Objective of SIP My study aims to conduct the knowledge and skill gap analysis that are present in telecom sector. I will have to make qualitative analysis of these various job roles once they are identified. The qualitative assessment will be done by obtaining information from industry professionals of the requirements of certain job role, difficulties in recruitment of certain job role, turnover ratio of employees of certain job role etc. Thus by gathering all the relevant information an assessment will lead us to the skill gap that have been created in industry. A highly skilled workforce works more efficiently and effectively. Those skills, however, need to match with the changing needs of business. A skilled work force drives innovation, which in turns drives the need for other skills. The Skills Gap Analysis helps us to understand the mismatch between the skills that exist in a sector and those being demanded by industry (Companies). The Skills Gap Analysis provides primary researched data aimed to understand the existing workforce......

Words: 3163 - Pages: 13

Telecom

...growth and characterized by low paying capacity of customers. Key words: Customer satisfaction, consumer retention, switching cost, cellular industry, Pakistan. INTRODUCTION Cellular industry of Pakistan is growing at a high annual growth rate. This tremendous growth has attracted many national and international cellular services providers. Cellular companies battling for supremacy and profits have started to focus on consumer retention than on acquisition. The growth rate shows that number of subscribers have increased from 68,000 in 1996 to 3.3 million by the end of 2003; since then the subscriber base has heaved to reach 80 million in early 2007 and exceeded 95 million in 2009 (PTA). The tremendous growth in Telecom industry is still a vacant room to be penetrated. The telecom sector has finally started to make make progress despite of all belated regulations. This will change the trends in this emerging market. Cellular growth time period in Pakistan which lasted for almost five years (2003 - 2008), broke almost all global record from network coverage to number of subscriber. Pakistanis have welcomed and enjoyed these cheap, quick, better and inexpensive ways of communication over older landline-based infrastructure. As Valdecantos (2009) noted, the mobile telephone market of Pakistan has been experiencing 100% sustainable growth rate for some years now. This growing industry has not only attracted the business community, but also academic researchers. Numbers of studies......

Words: 4907 - Pages: 20

Telecom

...Providers' business operations. Actions include expanding sales, customer service, and training in order to meet the demand of the business community. 4.0 Market Analysis Summary Cellular Providers continues to conduct industry analysis to stay current on the nature and dynamics of the industry. This process helps management develop insight and devise sustainable business and marketing strategies to assure future success and avoid making decisions based on blind assumptions. Cellular Providers' business model was developed under two areas of knowledge: understanding the industry, and by having worked for and observed successful companies (and their business models) in the wireless communications services industry. According to reports published by CNN Financial News from the Commerce Department, the U.S. economy capped off 1999 at a furious pace, posting its fastest quarter of growth in more than three years, as demand at home and abroad for U.S.-made goods remained robust and companies spent more stocking their shelves. Gross domestic product grew at a 6.9 percent annual rate in the fourth quarter, the Commerce Department said, above the revised 6.5 percent increase expected by economists and well ahead of the 5.8 percent pace originally reported a month ago. It was the biggest gain since the second quarter of 1996, and dwarfed the third-quarter expansion of 5.7 percent. The GDP price deflator, a key inflation gauge, rose at a 2 percent annual......

Words: 8294 - Pages: 34

Telecom

...their progress. Staples says waiting times for payments have been cut from about 10 weeks to as little as four, and rebate complaints dropped by 25%. "Breakage" also dropped by as much as 10%, but that decline in unclaimed rebates is offset by better fraud prevention, it says. The fulfillment houses are also overhauling their systems. While it won't disclose figures, Parago says it has invested "tens of millions" of dollars in com­ puter technology. So now, computers, not customer­ service agents, validate most of the claims. Then consumers receive e-mail updates and can check Web sites such as RebatesHQ.com to monitor claims. Before, says Parago Chief Financial Officer Juli C. Spottiswood, getting a rebate update was a "big black hole." Telecom giants SBC Communications and T-Mobile and the California Manufacturers & Technology Assn. quickly mobilized. They argued that Figueroa's bill would drive up costs and increase fraud by cutting down on the proof required for a rebate. After pass­ ing the California House and Senate, the bill was vetoed by Governor Arnold Schwarzenneger. Now, Figueroa, a Democrat, is evaluating whether to reintroduce the bill in January. "This is an area where regulation is warranted," she maintains. Despite the crackdowns and efforts at reforms, redeeming rebates will probably never be much fun. "In a perfect world, consumers would love mail-in rebates to go away," says Stephen Baker, director of industry analysis at NPD. "However, they want the......

Words: 2052 - Pages: 9

Telecom

...maintaining a successful telecoms brand Optimise your branding strategy to differentiate your services and keep your customers loyal Understand how re-branding can strengthen your position in today’s competitive and convergent telecoms environment Use convergence, content and new services to improve and strengthen your brand PRE-CONFERENCE WORKSHOP Monday 13th November Building and Maintaining A Successful Telecoms Brand Led by: Mybrand Consultants Simone Muet, Project Manager, NExT Transformation France Telecom Group Andre Schloemer, Vice President Brand Management, O2 Jonathan Bill, Head of Category Management, Content Services, Vodafone UK Morgan Holt, Director of Media Innovation, 3 Olivier Laury, Content Director, Multimedia Mobile i-Mode Division, Bouygues Telecom Daniel Probst, Head of Group Identity, Swisscom Eveline Knipping, Head of B2B Campaign Strategy & Evolution, BT Global Services Simon Stauber, Director, Brand Communication & Content Marketing, Orange Switzerland Jonathan Donovan, Head of Employee Relations, O2 Sofia Castro, Brand Strategy Manager, Optimus Thomas Wedl, Marketing Director, Tele.ring Karin Kollenz, Marketing Planning & Strategic Projects, T-Mobile Austria Hemant Sachdev, Director Marketing & Communication, Bharti Airtel Media Partners Register Today! Please call:+44 (0)20 7017 7483 Fax: +44 (0)20 7017 7825 Email: registrations@iir-telecoms.com Web: www.iir-conferences.com/branding Branding Strategies for Telecoms......

Words: 4154 - Pages: 17

Telecom

...basic cloud can serve as a platform on which the legacy systems can be migrated and also new applications can be hosted. The social, analytics, mobility and automation solutions can then be built on top of the basic cloud to cater to the specific needs of the enterprises. * Telecom operators will move on to becoming cloud users as well as cloud service providers for other industries. The advantage in this case is two-fold. They will not only be able to avail all the benefits of cloud themselves, but at the same time add another revenue stream to increase profitability. TCS can act as the enablers of cloud solutions in both cases. * Telecom being a service driven industry, operators have gradually shifted focus from the conventional CRM systems to the more holistic CEM solutions. An offering comprising a CEM system hosted on cloud would offer a competitive advantage for the telecom operator. * As the security concerns are rising with the advent of M2M and BYOD, large scale enterprises in various industries across USA, Europe and Australia are facing the need for comprehensive Enterprise Mobility Management solutions. These solutions could serve as potential offerings from the telecom operators’ perspective....

Words: 417 - Pages: 2

Telecom

...India's teledensity has improved from under 4% in March 2001 to around 53% by the end of March 2010. Cellular telephony has emerged as the fastest growing segment in the Indian telecom industry. The mobile subscriber base (GSM and CDMA combined) has grown from under 2 m at the end of FY00 to touch 584 m at the end of March 2010 (average annual growth of nearly 76% during this ten year period). Tariff reduction and decline in handset costs has helped the segment to gain in scale. The cellular segment is playing an important role in the industry by making itself available in the rural and semi urban areas where teledensity is the lowest. The fixed line segment has actually seen a decline in the subscriber base. It has declined to 36.96 m subscribers in March 2010 from 37.96 m in March 2009. The decline was mainly due to substitution of landlines with mobile phones. As far as broadband connections (>=256 kbps) are concerned, India currently has a subscriber base of 8.8 m. It has grown at an average annual growth rate of 40% since 2008. The auction for broadband wireless license and spectrum has concluded recently. The government is expected to allocate spectrum before the end of this year. This will further boost the broadband penetration in the country. Key Points Supply Intense competition has resulted in prompt service to the subscribers. Demand Given the low tariff environment and relatively low rural and semi urban penetration levels, demand will continue...

Words: 979 - Pages: 4

Telecom Industry

...ANNUAL REPORT 2010-2011 Department of Telecommunications Ministry of Communications & Information Technology Government of India New Delhi ANNUAL REPORT 2010-11 DEPARTMENT OF TELECOMMUNICATIONS MINISTRY OF COMMUNICATIONS & IT GOVERNMENT OF INDIA NEW DELHI CONTENTS I. II. III. Indian Telecom Sector: An Overview ...................................................................................1-14 Telecom Commission.................................................................................................................... 15 Department of Telecommunications .....................................................................................17-29 III. 1. III. 2. III. 3. III. 4. III. 5. III. 6. III. 7. III. 8. III. 9. IV. V. VI. VII. Wireless Planning and Coordination ..................................................................30-39 Telecom Engineering Centre .................................................................................40-42 Universal Service Obligation Fund .....................................................................43-47 Controller of Communication Accounts Offices ...............................................48-50 Vigiliance Activities .................................................................................................51-52 Telecom Network Security ....................................................................................53-56 Empowerment of Women .............................................

Words: 50069 - Pages: 201

Ibef Telecom Report

...second-largest telecom market in the world with 752 million subscribers as of December 2010 • By 2012, the total telecom outreach in the nation’s rural markets is expected to be close to 40 per cent India is expected to feature among the top 10 broadband markets by 2013 • Advantage India Better telecom ratings • Policy support • The country has strong telecom infrastructure Compared to peers in western and Asian countries, India has a comparative advantage in telecom ratings • The Government of India aims to develop the nation as a global telecommunication hub and provides regulatory support to the industry to achieve the goal Government has released Draft National Telecom Policy – 2011; proposes ‘infrastructure’ status to telecom 2005 Number of subscribers: 189.9 million • Source: BMI (Business Monitor international) Report, Aranca Research ADVANTAGE INDIA For updated information, please visit www.ibef.org 3 Telecommunications Contents  Advantage India NOVEMBER 2011  Market overview and trends  Growth drivers  Success stories: Airtel, Vodafone  Opportunities  Useful information For updated information, please visit www.ibef.org 4 Telecommunications The telecom market is split into three segments NOVEMBER 2011 Mobile (wireless) • Comprises establishments operating and maintaining switching and transmission facilities to provide direct communications via airwaves Telecom Fixed line......

Words: 4547 - Pages: 19

Скачать | Русский | Journey Into Fear: Part 2