The Right Choice

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Case Study Analysis By Marco Walker March 08, 2010 Introduction/Background The purpose of this report is to analytically investigate the performance of ABC, Inc and disseminate ways that can be implemented that would effectively eradicate company error and organize departmental processing procedures. The job description of the campus recruiter is to effectively bring in new hires into the company. The problem that was faced once individuals were recruited was the gap in time between hiring the individual and processing procedures. This ultimately caused a delay in the orientation time which delayedthe actual dates of hire. All of these problems occurredbecause of new hire processing error. It was discovered shortly before the orientation was scheduled to occur that the new hires had not been processed for preliminary drug screenings, applications were incomplete, and there were insufficiencies that existed with regards to the orientation manuals. This paper is designed to pinpoint the problems that exist leading up to the discrepanciesin processing, ways in which these problems can be resolved, and procedures that can be implemented to increase proficiency in the processing department. Through proper dissemination and evaluation, this area will become a more proficient, thorough, and effectively productive entity. Key Problems There are several main problems that exist with recruitment and processing procedures within ABC, Inc. Although the recruiter was effective at bringing in new hires, his inability to follow up on other details of his job created several loopholes in the processing of these new hires. This was due to the fact that he did not receive the proper training in his position of related issues (i.e. coordination of scheduling for new hires for drug testing, physicals, etc.) Communication - Communication needs to be improved…...

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