Tough Guy Case Study

In: Business and Management

Submitted By ramiTermpaper
Words 1627
Pages 7
Introduction “Hudson Smith Gordon (“Hudson”) is a regionally based investment bank (middle market firm). As a middle market firm, Hudson is oriented toward financial analysis and program trading. Hudson is considered the leading expert on wireless carriers. This reputation translates into wireless communication companies wanting Hudson to do research on them (Yemen, Clawson, & Bigelow, 2007).”
“Mr. Chip Mazey, a ten year employee of Hudson was previously advanced to Vice President. Mr. Mazey is in charge of leading a multibillion dollar deal. Four associates were assigned to work with him on this project; Jeremy Frazer, Jean Fenster, Rich Patten, and Payton Edwards. These associates confided in each other on what it is like working for Mr. Mazey. They all found themselves in a difficult situation being assigned to this project because of Mr. Mazey’s management style; which was considered to be a kiss up, kick down status. Mr. Mazey’s lack of people skills was known by everyone in the firm; and top management knew about it by way of information they received through their (360 degree review system). Unfortunately, when Mr. Mazey became Vice President his arrogance and overconfident nature increased; causing his peers, and his direct reports to work under constant stress. Mr. Mazey is a controlling person, but he made a lot of money for the firm and that made him a person of great power” (Yemen et al., 2007).
Mr. Mazey’s old-sweat-shop (do what I say, not what I do) style of managing has always created a lot of tension within the workplace. Nonetheless, he is very meek and respectful when conversing with top management, but when addressing his peers and direct-reports he is very obnoxious; he nitpicks their work, he makes derogatory and demeaning remarks, he screams, does not let employees speak, throws things against the wall, make…...

Similar Documents

Tough Guy

...English Track Group C Jin YU Tough Guy Case Study Read through the article, we know that Jeremy Frazer, an associate at the investment bank called Hudson Smith Gordon, was confronted with a challenge. He knew that investment bank is such competitive and cruel field so that he would meet and work with people with different personalities: aggressive, ambitious, and arrogant. He never thought that one day he have to deal with person like Chip Mazey, the vice president of the company, who was known his poor personal skills. For Chip Mazey’s bad manners, Jeremy Frazer’s excitement was diminished quickly during their first meet. Afterwards, he knew that many peers had experienced Mazey’s disrespectful behavior. Nevertheless no one had ever tried to challenge him for his special position in the firm, resulting in an ever worsen working environment. To find the answer why would Mazey act the way he does, firstly we have to analyze Mazey himself. Mazey was considered as a solid banker at Hudson. In the field of investment bank, only those who are outstanding, diligent, think different and focusing on every detail could be a solid bank, which means the numbers of solid banks are very few. In terms of Mazey is such a capable financial specialist, he is so arrogant and self-oriented that he only trust his decisions and indifferent to others’ voices. That is, his special position and his character made him act the way he does. As a leader, Mazey should undertake the......

Words: 1098 - Pages: 5

Five Guys Burgers and Fries: Ingredients for Success Case Study

...Abstract Five Guys’ has evolved from a small family eatery, to one of the largest restaurant chains in America. They haven’t utilized any major marketing methods, but have accomplished this simply by understanding what their customer’s want, and how to consistently provide it. Five Guys’ was founded in 1986 with its original restaurant located in Arlington, Virginia, and quickly became a Washington, D.C. area treasure. It was Jerry and Janie Murrell who presented their four sons with two options, start a business or go to college. The Murrell brothers chose the latter opening their first restaurant location with their parents’ supervision. The family operated five restaurants by the year 2001 and began to offer franchise opportunities in 2002. Now, 26 years later, there are in excess of 1000 Five Guys’ locations throughout the nation, with plans for 1500 locations in development. This paper examines what differentiates Five Guys’’ from other restaurant chains. The literature notes the factors that contributed to Five Guys’’ success and rapid growth. How Does Five Guys’ Philosophy Set It Apart? As stated on the company’s website “We follow the philosophy of focusing on a few items, and serving them to the best of our abilities,” this is what sets Five Guys’’ apart from other fast food chains. Unlike their competitors, such as Burger King and McDonalds, Five Guys’ has a specific goal, which is to serve the highest quality hamburgers and fries achievable. Their...

Words: 976 - Pages: 4

Tough Guy Case Study

..."Tough Guy" Case Study by Team #1 "Tough Guy" Case Study In this case study Chip uses a leadership style of forcing and competing in order to meet his desired needs. This gives him the delusion of power and superiority both by using intimidation and condescending remarks coupled with situational abuse. These characteristics are the shark style of conflict and never questioning a leaders’ authority. If an opinion is desired it will be formulated and given to the other party. Chip manages his employees and associates with ridicule, put downs, and threats to obtain the desired objectives. An immediate reaction might be to fight fire with fire but there may be more to this case than the initial burn of a shark bite. The problem is coworkers fear Chip. He subscribes to a kiss-up and kick-down mantra of management. Chip is using strong forces, which results in no emotional motivation for his team. Without the emotional connection, the vision of the company moves further and further away. This company is in need of a face-to-face conversation involving the entire employ to tear down narrow thinking. The teams and bosses are working together albeit out of fear. There is an abuse of personal time with the possibility of sexual abuse staging. Chip goes out of his way to discredit other while never admitting his own indiscretions. Physical violence in the workplace when exercised by throwing objects at other employees instills fear of one’s personal security. Visible temper......

Words: 2041 - Pages: 9

Case Study

...Innovation Strategies for the Global Recession A Special Report from Chuck Frey of and Renee Hopkins Callahan of Innosight December 8, 2008 Innovating in a Recession   Page 2 Executive Summary As the global economy slowly slides into recession, organizations face new challenges and opportunities. In today's interconnected world, it's impractical for companies to suspend their innovation initiatives until the worst of the storm blows over. To do so is to risk being well behind the curve when the economy does recover, and losing precious ground to competitors who found creative ways to keep their innovation initiatives moving during the darkest days of the downturn. As part of this study, Chuck Frey of InnovationTools and Renee Hopkins Callahan of Innosight recently contacted a diverse collection of innovation experts and practitioners to learn more about the strategies they recommend for maintaining innovation during these challenging times. Respondents include some of the best and brightest innovation authors, bloggers, consultants, and practitioners. In addition, this report includes links to more than 60 examples of recent coverage of this topic in online media and the blogosphere. This collection of resources represents a practical roadmap that your firm can use to help identify opportunities for adapting your innovation initiatives to the current economic downturn. Use this roadmap to help to position your firm to take full advantage of......

Words: 13590 - Pages: 55

Tough Guy

...followed by all employees. Furthermore, the law requires some policies; for example “Title VII of the Civil Rights Act of 1964” (Moore, n.d,). However, training must accompany the policies and procedures Root cause(s) of the problem The root cause of Chip Mazey actions seems to stem from his inability to interrelate with his subordinates. The case stated, Mazey adopted a rootless attitude when dealing with associates that were beneath him. This manner, coupled with his 10 year veteran status, fueled the verbal and mental abuse. Also, because he generated a great amount of income for the company, Chip turned into a power hungry vice president. After having his actions ignored by senior management for 10 years, he felt comfortable continuing the abuse. Identify possible solutions Because of Mazey hypocritical approach towards his co-workers, and the unwillingness of associates to report him as stated before, it was apparent that a code of conduct was not in existence; if it did, senior management ignored it, or associates were ignorant of it. In which case, if Hudson Bank wanted to keep their company from eventually facing millions in lawsuit, (because their star employee actions towards the other workers backfired), again, create a code of conduct similar to other investment banks; For example; there should be a duty to report any actual, or perceived unethical or illegal conduct by any other......

Words: 1630 - Pages: 7

Woolworths – During Tough Times - Case Study

...1. By dropping prices and increasing product range, is Woolworths diluting its value proposition? Woolworths is not diluting its value proposition by dropping prices as they still intend to deliver good quality products, superior packaging and excellent customer relations. They still intend to deliver on that promise and ensure that the consumer prefers its products and services above their competitors in the long run, thus maintaining the key to a sustainable competitive advantage (Hough, 2011). In the case study the divisional director for foods, Mr Julian Novack, mentions that because they carry a large portion of own-brand products, they are able to exert greater control over the prices by optimising the production process and reduce the input costs. Woolworths consulted with its suppliers to find ways to reduce pricing on their products and reviewed its entire supply chain, reducing unnecessary packaging, improving their logistics and also keeping an eye on price of commodities such as wheat. By making effective changes in their value chain Woolworths is able to increase the value delivered to their c...

Words: 757 - Pages: 4

Case Study the Sports Guy

...THE SPORTS GUY The Sports Guy is an independent sporting goods store located in a small town outside the Greater Toronto Area. About half the town's population lives in the older section of town; the other half consists mostly of younger families living in recently built subdivisions to the south of town. Nearly all of the residents of these subdivisions commute daily to their work in the Greater Toronto Area. The housing developer has placed before the Ontario Municipal Board proposals for considerably more housing development over the next ten years. The Sports Guy is owned by Bob ("Rocky") Rhodes, age 32, who has for many years been a high-profile personality in the local sports community. Following in his father's footsteps, Rocky was a star player for the local high school football team and the town's Junior "C" hockey team that won the town's first (and only) provincial championship in 1998. He still plays for the town's Intermediate hockey team, which has a considerable following among the longer-term residents of the town. Rocky's life centres around sports -- he attends most sporting events in town, supports and participates in team and league fund-raising activities and is well-known to practically everyone involved in the local sports community. Ten years ago, Rocky decided to go into the sporting goods business for himself. Family members and friends provided some equity capital and the new business was incorporated, with Rocky owning 60% of the......

Words: 1863 - Pages: 8

Case Study

...Adjustment Case Study Emmanuel Chamberlain Prof Hayes PSY 100 November 28, 2014 One of the articles I choose to summarize for this assignment was titled, “Bomb Techs Work Through ‘Dark Spots’ To Brighter Lives”. The article depicts an Army bomb technician who relies on the support of another bomb technician while he is going through a traumatic experience in his life. In the interview, retired Sergeant 1st Class Max Voelz recalls of how he had to pull the plug on his wife, who subsequently was injured while trying to disarm a bomb. Through a mutual friend, Voelz was able to get in contact with Sgt. Mary Dague, who lost both of her arms during a bomb explosion in Iraq. Dague, in the process became a support system for Voelz while he was going through his issues dealing with the death of his wife. Just like any other husband who experienced the unexpected death of his wife, Max did a lot of grieving. In the textbook, according to Elisabeth Kubler-Ross there are five stages to dying: denial and isolation, anger, bargaining, depression, and acceptance. People normally are in the depression stage when they are grieving (Santrock, 2006). Grief is a normal behavioral pattern of the depression stage. Instead of dealing with the depression, Max instead decided to do something about it. Max sought out for some help. Help came in the form of another bomb tech, Mary Dague. Even though Max never had any life threatening injuries during his time in the Army but having to watch......

Words: 854 - Pages: 4

Case Study

...Issues in Accounting Education Volume 27, No. 2, 2012   CASE: DEVIANCE AT RKGA LLP Rick Berry slouched over his desk in the audit room at Videonics, his largest year-end client. Busy season was always tough, but this year it seemed even tougher. Since being promoted to senior manager a year and a half ago, Rick felt like he was being even more heavily scrutinized by his partners—including Joe Trumbell, his mentor and long-time friend. While Joe and other partners remained generally complimentary of Rick’s work, they seemed particularly teed up over the work behavior of several staff members of the firm—including some who were on multiple jobs with Rick. When Joe approached Rick and told him that Rick’s proximity to the staffers involved made him the perfect guy to investigate this matter further, Rick accepted the assignment. That was four months ago. The clock on the wall behind him ticked closer to 11:00 p.m. and the faint hum of a vacuum cleaner could be heard down the hall. Rick really wished Joe had asked someone else to shoulder this burden but, unfortunately, he had not—and Rick knew he had a meeting with Joe tomorrow morning to update him on some of his work. He glanced at his notes, and rehashed conversations with firm members and clients during that period: a staffer with a penchant for surfing the web; another who appeared to somewhat regularly ‘‘disappear’’ for brief periods of time during the workday; two others who submitted reimbursement reports with......

Words: 7388 - Pages: 30

Case Study

... INSTRUCTIONS: For your Midterm paper, you will review the case of Ajay Bam. This case contains a manageable amount of material but presents the opportunity to consolidate the material covered to date in the course. Entrepreneurial Attributes: Consider Ajay’s background and experience. Create a comprehensive list of attributes that you think Ajay possesses. Which three are the most important; why do you think so? How did these attributes help him succeed? Business Plan Outline: The case includes an executive summary; using the model on page 258, create a brief 10-slide PowerPoint presentation about his new venture. Bootstrapping: Why did Ajay pursue the bootstrapping method of getting his company off the ground; please describe at least six examples of his efforts in terms of financing, services, and people. Opportunity and Market Assessment: How did Ajay and Walter find this opportunity? How big is the market, do consumers and merchants have a need for the product, what does Ajay have to do to answer these questions? (Instructor Note: Ajay needs to gather initial sector market data and customer feedback to gauge attractiveness.) Funding and Team: Would you invest? What does Ajay have to do to get funding sources interested? Paper Length: Four to five pages—PowerPoint—Max 10 slides including cover. CASE STUDY: With the quiet click of the......

Words: 5966 - Pages: 24

Case Study Business

...General draft for our case study * What is Recession: Recession is the worst situation which affects everyone from top to a lower person (boss to employee).companies that increases their workforce in the time of slowdown seem to reaping the benefit of more profits.(from article 8).To prove this point I just want to quote an example of Indian companies. Tata Motors, Asian Paints and Hero Honda Motors, which increased their workforce, posted profit growth of over 100% each while Hero Honda Motors' profits grew by 95%. On the contrary, at Gail (India), Tata Steel and Bank Of India, which saw a decline in workforce levels, net profit went down 39% to 59% respectively.( article 8). * I like this example : If your neighbor gets laid off, it's a recession. If you get laid off, it's a depression. ( * Causes of recession: According to me I think this is the most important aspect of our case what are the main causes of recession. 1) According to me the fist cause of recession is imbalances in the international trade markets. 2) May be changes in government policies. 3) Stock market crash. 4) Assest bubble (when the prices of companies, stocks or houses become inflated beyond their sustainable value.) * Problems caused by the recession : I am going to mention all the problems which are caused by Recession.As I discussed above it......

Words: 624 - Pages: 3

Case Study

...hard for what you want. Sometimes you see a person have better sportsmanship due to a sport, but then sometimes their competitive edge can get the best of them and it can change them into an unrecognizable person, a person that people don’t like. In this case you can see that playing basketball has affected Nathan negatively as he has become too competitive, rude and arrogant. This does not make him a bad person though. He has just let his competitive edge get the best of him and he lets the sports affect his character in a negative way because everyone says that he is the nicest guy off the court. He has become aggressive and extremely arrogant and those are characteristics that no one should posses. He needs to realize that by knocking another player over or showing off in front of them when he makes a three pointer isn’t going to make him a better player. What makes him a better player is the fact that he shows up to practice early and stays late. He does not need all the dramatics in the game. Generally sports have a good influence on people. They can learn many skills from playing a sport such as teamwork, sportsmanship, and even socialization skills. Also making the transition from high school to college can be tough on a student and playing a sport can help them better ease into the college life (Durham, "5 benefits of participating in a college sport"). Jennifer Hallett, Ph.D. faculty athletics director says that if you spend time with a former college athlete......

Words: 586 - Pages: 3

Case Study

...Introduction This is a summary of the case study of the Chile mining disaster that happened in August 5th 2010. It was once of the most unanticipated disaster that attracted the attention of the entire world. The miners of gold were trapped in the mine for many days. The rescue team was led by a newly elected minister of mining: A successful businessman with little or no information regarding the mining or rescue operations. The dilemma was on how to handle the victims, the relatives of victims, the media and the country at large. This was a matter of life and death. The number of stranded miners was 33. * Identify the key problems and issues in the case study. * Formulate and include a thesis statement, summarizing the outcome of your analysis in 1–2 sentences. 2. Background Chile has been known as one of the leading mineral explorers in the world as well as having numerous mining fields with different minerals. Mining has been extensively been sources of income thus many people are engaged in mining. This activity has been descripting as dangerous with many miners losing their life. The number of deaths in the mining field has increased considerably in the past few years up to 2010 as companies continue to breach mining rules and regulations. * Set the scene: background information, relevant facts, and the most important issues. * Demonstrate that you have researched the problems in this case study. Body This body is divided into the......

Words: 5610 - Pages: 23

The Sports Guy Case Study

...The Sports Guy Case Study Case Synopsis The case is about The Sports Guy which is an independent sporting goods store owned by Bob “Rocky” Rhodes; his business is in the retail sporting goods industry. The store is located in the south part of a small town which is just outside the Greater Toronto Area. The town has been growing rapidly for the last few years and the area around the store has become a prosperous neighbourhood, making their location a busy commercial area. The Sports Guy store sells sports related clothing and equipment. About 70% of their sales consist of equipment and uniforms bought by local teams, and 30% of sales consist of regular (walk-in) retail trade. The store’s sales have increased over the years however; have not been growing much in recent years. In the last few years the sales to teams have mostly covered the business’ costs, while the “walk-in” trade has provided most of the profits. Many times Rocky has been left with out-of-season stock that had to be sold off at a loss. Rocky is concerned about the declining inventory turnover rate that is causing an increase in his short-term debt and interest expenses. Problem Statement Rocky wants his business to grow with the town, but to do so will require access to bank credit to finance higher inventories and future expansion. He will have to improve The Sports Guy’s profitability. How will Rocky improve the financial performance of his business when their net profit (after tax) has......

Words: 2154 - Pages: 9

Tough Guy

...What is noticed at the beginning of the case is Jeremy Frazer, the associate at the investment bank, Hudson and three other members working on the deal, Jean Fenster, Rich Patten and Payton Edwards, have been keeping their experiences of working with Chip Mazey to themselves. The case reveals that they finally confided in each other about how it was like to work with Chip Mazey. Associates and Analyst at Hudson were experiencing something far more than just a competitive and stressful work environment. Jeremy Frazer along with some of his other colleagues directly under Chip Mazey’s leadership was experiencing a broken culture and disruptive work life. The present culture at Hudson proves to be one of hostility between the employees and VP, Chip Mazey. Mazey has been with Hudson for 10 years, the case reveals that he followed his demeaning and derogatory or “kiss up, kick down” style of working. How is Mazey’s work style affecting the culture of the associates and analyst at Hudson? Mazey’s work style introduces us to our first presenting issues. Mazey attitude affects his work style and the work life of many employees at Hudson. The company provides a 360-degree feedback system, which presented Mazey as having a nasty reputation amongst the analyst and associates at Hudson. Analyst and associates at Hudson are clearly not happy and have not been for the past ten years. Mazey was considered a solid banker at Hudson that gave him the reputation through the......

Words: 1860 - Pages: 8

saison 4, épisode 9 - Hau'oli La Ho'omaika'i (Joyeuse Thanksgiving) | Ziemlich Beste Freunde 2011 German Dts 1080p Bluray X265-unfired | Epic Battle Fantasy 5 rar