The Big Book for Small Business
liked to say, “Son, the most important word in the English language is ‘empathy.’ ” When I told him I was starting a business, his ﬁrst words were, “Always treat your employees right.” He learned that appreciation the hard way, losing his father at a young age and countless war buddies in the trenches. But his love for God, country, and his fellow citizens never wavered. This one’s for you, Dad.
Foreword by Richard Schulze,
Found er and Chair man, Best Buy
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